Associates of Applied Science in Graphic Design

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Veterinary Technician

Customer Service & Support

I’m a graduate of Portland Community College’s Graphic Design program and I’m excited to start a new career adventure. I’ve worked as a veterinary technician for the last decade, but it’s time to change directions. I graduated from the School of the Art Institute of Chicago, with a BFA in writing. I thrived in the PCC graphic design program, which included marketing, advertising, digital photography, illustration, computer applications and social media. I have proficiency with the Adobe Creative suite, including Photoshop, Illustrator, and InDesign. I also learned Figma, Google sites, wireframes, and Microsoft Office. I have a wide range of skills, including: attention to detail, page design, out-of-the-box thinking, flexibility, creativity, problem solving, verbal and written communication skills, tenacity, self-motivation and discipline to see difficult tasks through to completion. I’m a hard worker and love learning new skills.

Excellent technical nursing skills, including: anesthesiology, surgical prep, phlebotomy, venipuncture, radiology, animal dentistry, laboratory
procedures, vaccinations, pharmacy, reception and customer service.
• Expertise in client relations and successful verbal and written communication skills with a wide range of personalities, adeptness at assessing situations and responding promptly and accordingly.
• Skilled at problem solving, adaptability, flexibility, attention to detail, multi-tasking, reliability, efficiency, collaboration, leadership, training and mentoring of new staff, and thriving in a fast-paced work environment.
• Relentless positive attitude, and team player, even faced with stress or negativity.

• Helped open a brand new veterinary clinic, aided in critical business decision making, development of clinic processes and procedures.
• Managed training of new staff in technical skills and office protocols.
• Managed inventory and ordering of clinic supplies and soft goods to ensure consistent and appropriate supply levels.
• Adapted to changing situations, transitioned effortlessly between job duties, often juggling multiple roles at once.

Lead Veterinary Technician

• Initially hired as a kennel attendant, quickly learned an abundance of skills on-the-job and worked my way up to become the night shift lead and overnight surgical technician, specializing in emergency surgical nursing.
• Learned triage skills to quickly assess situations and treat accordingly.
• Maintained composure and professionalism during emergency situations
and while working with distressed clients and patients.
• Managed controlled drug inventory and proper legal record keeping.

Night shift lead Technician

Leah Brown is a Veterinary Technician at Moreland Veterinary Hospital in Portland, OR.

Leah Brown

Leah Brown

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