Bike

Fashion

Fishing

Lifestyle

Moto & Powersports

Outdoor

Snow

Streetwear

Surf

Swim

Yoga

Health & Fitness

Environment

Outdoors

Sustainability

Regional Sales Specialist 

Specialist & Consultant

- Maintain working relationships with existing clients to ensure that they receive
exceptional service and to identify potential new sales opportunities.
- Identify prospects, set appointments, make effective qualifying sales calls, and
manage sales cycle to close new business in all service categories.
- Possess in-depth product knowledge and be able to conduct demos and handle
objections.
- Achieve sales goals by assessing current client needs and following a defined selling
process with potential buyers, often including product demos and presentations
- Perfecting time-management, able to prioritize key tasks, manage multiple conversations whilst
never letting an opportunity slip.
- Continuous traveling between all 13 states in my territory. 

•	Serves customers by providing product and service information and resolving product and service problems.
•	Answering high volumes of phone calls, emails, social media posts, & instant messages.
•	Answer product and service questions.
•	Helping customers set up accounts or resetting their passwords.
•	Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
•	Manages employees
•	Experience in Zendesk, Shopify, Returnly, Slack, Yotpo, Shipstation & Topshelf.


Customer Service Manager

•	Greet and welcome guests.
•	Social media.
•	Answer questions and address complaints.
•	Answer all incoming calls and redirect them or keep messages.
•	Receive letters, packages, etc., and distribute them.
•	Prepare outgoing mail by drafting correspondence, securing parcels, etc.
•	Check, sort, and forward emails.
•	Monitor office supplies and place orders when necessary.



Customer Service Member

•	Carry out and monitor implementation of recreation operation and maintenance plans for developed or dispersed recreation sites
•	Inspect recreation area use to enforce compliance with the management plan by issuing or requesting the issuance of citations.
•	Patrol district roads, trails, or waterways to determine whether visitor use is in accordance with recreation plans and regulations and report any issues to the supervisor.
•	Repair items such as toilets, road closure gates, hand pumps, picnic tables, fire rings, barriers, and trash receptacles in developed recreational areas.
•	Collect fees at recreation sites.
•	Identify safety hazards and then repair, remove, or replace portions of facilities using equipment and tools.
•	Draft suggested contract specifications such as a description of the work, following the instructions and direction of contracting personnel.


River Ranger

Laice Dedrick is a Regional Sales Specialist at RightOnTrek in Austin, TX. View their experience, skills and work history on Malakye — the professional…

Laice Dedrick — Regional Sales Specialist at RightOnTrek

Laice Dedrick — Regional Sales Specialist at RightOnTrek

Laice Dedrick

Skills

Interests

Industries

Education history

Shoreline Community College

University of Montana