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Director, Customer Fulfillment- Global Specialty Sales Operations

Logistics, Shipping & Operations

<p>Experienced Customer Fulfillment Director with a demonstrated history of successful team and business development in the action sports industry. Brings a positive attitude while being able to multi-task and work under pressure to promote growth, operational improvement and increased profitability. Strong communicator, organizer and planner with exceptional listening skills and problem solving abilities. Skilled in Sales, Logistics, Order Processing, Management, Marketing Strategy, and the development of others for future growth. Leading by example with heart, passion, and a drive for success!</p>

Director of Customer Fulfillment- Global Specialty Operations

•	Social Media Marketing Manager responsible for increasing e-commerce business 200% with targeted social media marketing campaigns, and strategic social media posts. 
•	Manager for all Local and National Partnerships
•	Creator and Manager of Brand Ambassador program: Responsible for creating, and building a successful and fun program aimed at increasing e-commerce business and brand awareness
•	Manager of Athlete Sponsorships: Scout and acquire up and coming youth female athletes. Work with athletes to create goals, support and monitor progress, and create incentive programs
•	Manager of Event Sponsorship Packages: Responsible for organizing involvement in Supergirl Pro 2015 as a Gold level sponsor
•	Tradeshow Representative: Represent the brand at Agenda and Pool Tradeshow to show product, communicate with buyers, and open new doors
•	Visual Coordinator and Merchandiser: responsible for increasing business in local accounts 300% through strategic merchandising and targeted product sales techniques
•	Stylist for product photo shoots and fashion shows

Marketing and Strategic Partnerships

Surf Instructor & Camp Host for an all girls surf camp "CHICABRAVA" in San Juan Del Sur, Rivas, Nicaragua. Responsible for 3-15 women each day: Providing Surf Instruction, guidance, direction, and activities. Display excellent time management skills, communication skills, and people skills.

Surf Instructor

Visual Manager tasked with educating and training team members in visual standards. Assist Store Manager with day to day managerial duties in store. Traveling visual coordinator for new store openings. Work along with lead visual coordinator to ensure floor set changes are executed effectively and elevated above standard.

Visual Manager

Develop a visual standards training packet rolled out company wide for training new hires. Develop in-store contests to track and motivate employees in order to increase sales. Outreach and execution of recruitment and hiring process. Train management team on operational store tasks and delegate responsibilities to team members.

Assistant Manager

Kelly Anne Schiefer is a Director, Customer Fulfillment- Global Specialty Sales Operations at Sun Bum in Encinitas, California.

Kelly Anne Schiefer

Kelly Anne Schiefer

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