Bachelor of Science in Hospitality Management

Creative Agencies

Fishing

Lifestyle

Music

Outdoor

Snow

Yoga

Health & Fitness

Gardening

Sustainable living.

My two chocolate labs and a day outdoors

• Responsible for guest communications from initial inquiry to event conclusions that includes writing and drafting proposals, guiding the clients through contractual phases, acting as on-site support upon arrival as needed, managing client needs while on their visit to ensure the best experience, and post event evaluations
• Implement upgrades/best practices by utilizing backend analytics gathered from self-built CRM sales program
• Manage budgets, accounting processes, vendor agreements, insurance documents, and partnerships for 100+ events across 9 months

Event Planner - Seasonal/Remote Work

• Manage all aspects of business to include scheduling, forecasting, daily operations, inventory management, communication between teams, budget review and overall financial health
• Orchestrate all guest communication outlets to ensure information is on brand through social media, website, emailed communication, and in person interactions
• Ensure healthy Employee relations through thorough and honest communication with an open-door policy, provide incentives to drive team morale and sales, offer support, utilize key players and offer in-house training using time management with each individual to establish professional relationships
• Gather qualitative and quantitative data using metrics to measure hits and misses for the goal of increasing sales

General Manager

Developed systems and standards for a growing entrepreneurial business including inventory sheets, cost analysis, growth charts to analyze overall health of financials, employee relations and documentations, payroll strategies, and event logistics

Operations and Logistics Manager

• Responsible for administration duties including accounts receivable, accounts payable, managing financial books, marketing and internet content
• Traveled to client projects and assisted in drafting blue prints, confirming client needs, drafting contracts and negotiations, responsible for ordering material, scheduling labor, execution of project, and follow up of guest satisfaction.

Project Manager

Oversaw event management for both Squaw Valley & Alpine Meadows including drafting contracts and client negotiations, client budget management, account receivable, coordination of various departments, performed day of event services, and evaluation of guest satisfaction.

Event Manager

Kaitlyn Johansen is an Event Planner - Seasonal/Remote Work at Cedar Lakes Estate in Warwick, NY.

Kaitlyn Johansen

Kaitlyn Johansen

Skills

Interests

Industries

Education history

Johnson & Wales University