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Sales Manager/Visual Merchandiser

Marketing & Sales

Experienced Sales Manager with a history of working for various retail companies. Looking to forward my career in retail with an interest in merchandising, buying, and management. Strong background in critical thinking and visual analysis having gained a Bachelor of Arts majoring in Art history and minoring in Classical Studies at the University of California Los Angeles.

- Merchandise product and window displays to be visually appealing, preparing product and placing it throughout the store
- Assistant to womens buyer at showrooms and in appointments with brand representatives
- Handle both return apparel and damaged apparel procedures 
- Interview potential new employees and conduct training upon hire 
- Give quarterly individual employee reviews 
- Complete opening and closing procedures, creating daily tasks and sales goals

- Completed opening and closing duties, preparing new merchandise for display and created end of day reports
- Established clientele and established jewelry stones for knowledgeable point of sale
- Pieced together apparel and jewelry for clients to create a personalized experience
- Operated the register and handled returns and exchanges

Key Holder

- Created unique looks for clients for a personalized shopping experience
- Provided strong customer service by addressing client needs
- Worked at the register, completing transactions and representing the store via phone
- Aided loss prevention via proactive monitoring of merchandise in fitting rooms 
- Prepare for store and city events including Spyder Surf Fest and Fiesta Hermosa
- Earned Employee of the Quarter in 2015

Sale Associate 

- Maintained precision on the sales floor to meet client needs, providing up-to-date information on the latest merchandise
- Represented the store and brand via adherence to employee dress guidelines
- Operated the register to complete client transactions

Sales Associate

- Met daily sales goals set by management
- Prepared new products for in-store placement, maintaining the appearance of the store
- Assisted clients in finding appropriate merchandise

Sales Associate 

Kaiana Eccles-McDonald is a Sales Manager/Visual Merchandiser at Spyder Surfboards in Torrance, CA.

Kaiana Eccles-McDonald

Kaiana Eccles-McDonald

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