Joy Van Evera
Event Producer · Blue Sky eLearn (Formerly Blue Sky Broadcast)
Carlsbad, CA
In My Own Words
I have worked in administration and customer support for over 10 years. In recent years I have gained experience in the broadcast media industry as a project specialist and event producer. I am a quick learner, efficient, organized and have excellent multi-tasking skills. I have great written and verbal communication and work well independently or with a team. I was awarded Administrative Employee of the Year in 2010 from a large company which validated my value as an employee. I have a passion for the outdoors and love to interact with like-mined people and inspire others whenever I can. I am looking to bring my administrative expertise and media experience to a company that shares my passions and that I can grow with.
Work Experience
Event Producer
Blue Sky eLearn (Formerly Blue Sky Broadcast)2014 – Present
• Schedule and manage multiple virtual events per week, including post-event production and reporting. • Responsible for all steps of web-event production from pre-event to delivery • Manage multiple priorities in the most efficient and productive order • Communicate with clients and team members to ensure customer goals are achieved • Edit and produce various media to create polished product according to client requests
Gymnastics Member Services Coordinator
Magdalena Ecke Family YMCA2011 – 2014
• Improved facility-wide programs by implementing efficient, organized procedures • Provide quick, professional resolution to customer service issues • Collaberate with directors and co-workers to create positive changes in department • Maintain an effective administration for a program of over 2,500 participants • Work with corporate associates to test new county wide procedures prior to release
Member Services Supervisor
Magdalena Ecke Family YMCA2004 – 2011
• Trained and supervised a team of up to 10 customer service employees • Communicated with directors from all departments to run an efficient member service department • Awarded Magdalena Ecke Family Y Administrative Employee of the Year in 2010 • Assisted in registration of members and participants in hundreds of different classes and programs • Resolved customer issues in an efficient and professional manner
