Outdoor

Snow

Triathlon

Health & Fitness

Golf

Fashion

Lifestyle

Music

Snowboarding

Hiking

Traveling

Biking

Walking my dog

Spending time with my family.

<p>With over 20 years of experience in the outdoor industry, I am a seasoned customer service and sales professional driven by a genuine passion for caring for people. My leadership qualities shine through in my ability to inspire and empower others, fostering a culture of support and growth within my team. </p>

● Provided outstanding customer service to customers and dealers
● Utilized extensive product knowledge to assist customers in making
informed purchasing decisions
● Handled inquiries and resolved issues promptly and effectively, ensuring
customer satisfaction
● Participated in cross-functional initiatives aimed at enhancing overall
business operations and customer satisfaction levels
● Managed warranty service requests for timely resolution, enhancing
brand reputation

Customer Service Representative

● Completed 3 clinical rotations
● Carried a full caseload in outpatient facilities

Physical Therapist Assistant Student

● Increased sales from $3MM to $10MM by developing and implementing successful merchandising and customer service strategies
● Quality control for up to 5500 online listings
● Onboarded and trained staff to meet performance and service goals
● Resolved escalated customer service inquiries and complaints to maintain satisfaction

Customer Service and Merchandising Manager

● Hardgoods Snowboard buyer for flagship store, 3 outlet stores, 2 large off- site sales, & online site
● Achieved highest grossing Snowboard Hardgoods sales in company history
● Assistant Store Manager for multiple retail departments (ski, snowboard, clothing, kids, & tennis)

Buyer / Assistant Store Manager

Josh Brudwick is a Customer Service Representative at ELEVATE OUTDOOR COLLECTIVE in Longmont, CO.

Josh Brudwick

Josh Brudwick

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