Jonathan Wong

Antioch | United States

Skills

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Interests

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Industries

Outdoor

Skate

Snow

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In my own words

— Jonathan

Worked in outdoor retail over the past 10 years.

Covering world travel, camping, backpacking, hiking, skiing, snowboarding, fishing, hunting. It doesn't matter if its at sea level or the top of a ski slope. I have experience covering the gear.

Technical knowledge of apparel, backpacks, footwear, sleeping bags, stoves, tents from these brands -

Columbia Deuter Ex Officio Jetboil Keen Kelty Marrmot Merrel Mountain Hardware Osprey Salomon Siera Designs The North Face

Winter sportsgoods -

Burton Snowboards K2 Mervin Manufacturing - Lib tech, Gnu, Roxy Nike Ride

Aramada Skis Atomic Blizzard K2 Marker Salomon Volkl

It breaks down to more than just a career ... it's a passion.

Trajectory

Jul 2010 — Aug 2013

Hard Goods Supervisor · Specialty Sports Venture

Managed daily operations, supported and worked with the management to motivate growth and progress against strategic objectives to reduce shrinkage. Acquired new accounts, improving annual revenue, traced inventory, ordered merchandise, reconciled cash and receipts, authorized returns or exchanges and made bank deposits. Supervised over 10 employees , directed sales actions, trained sales staff and evaluated performance and results. ? Analyzed customer needs, volume potential, discounts, price ranges, planned sales campaigns and determined where and how the products had to be displayed within the store.

Aug 2009 — May 2011

Ski Shop and Rentals Supervisor · Specialty Sports Venture

Supervised over 12 employees, while incorporating promotional and media campaign objectives. ? Zero loss of rental fleet throughout the whole season 2009 - 2011, only recipient for award in 2009 out of seven stores. ? Designed and implemented a complete training program and organization development method for the company. ? Consulted with clients to know their expectations, negotiated fees, prepared documents required for each sale and worked under budget limitations. ? Operated Winterstagger, Grindrite machines, and Masterfit University certified.

Oct 2003 — Aug 2011

Sales Lead · Specialty Sports Venture

Developed, maintained excellent customer relationships and offered exceptional customer service increasing customers' satisfaction and loyalty, which resulted top salesman for the chain of seven stores, four years in a row. ? Assisted clients to find items, informed about products' characteristics, compared different models, described purchase terms and conditions, informed about warranties and recommended one product or another according to needs. Supervised and evaluated cashiers and sales associates performance, while in charge of customer complaints. ? Dealt with payments using credit card machines, cash register, returns or exchange requests and totalized sales on daily basis. ? Organized Scouting Night for Boy Scouts troops. Covered a topic that the scouts picked, introduced new products, gave additional incentive to purchase, and held a raffle, which was donated by vendors.