Director, Operations

Logistics, Shipping & Operations

Ecommerce and operational professional with experience in the fashion, lifestyle, outdoors and action sports verticals, as well as, structural operations in both the service and technology industry. With proven ability to develop, support and grow brand businesses across multiple channels through developing processes to manage success. An effective leader in team collaboration and growth with extensive knowledge in the following areas: Business Operations; Product Management; Project Management; Technical Development; Platform Integration; EDI and API Integrations; Business Development/Strategy; Omni-channel Deployment and Expansion; Operation Analytics; Logistics, Strategy and Planning; Training and Team Development; Customer Service Operations; Inventory Management; Warehouse Management Systems; 3rd Party Partners and Management; Site Optimization


Partner across all departments to identify technical impacts and help design, develop, enhance and maintain solutions to improve efficiency; identify opportunities for cost savings and growth; expand interdepartmental knowledge and understanding; lead platform integrations.

Led development, enhancement, and integration of enterprise OMS and WMS partner; host stakeholder meetings; define OMS and WMS roadmaps; lead new feature R&D; workflows and wireframes; define project details and user stories to guide development.

Product Manager

Managed strategy and operations for multiple fashion brands. Developed partner relationships; customer acquisition and retention; strategy creation and execution; partner and platform technology development; partner and platform UX/UI development; managed third-party vendor evaluations; integration and documentation; department training; process documentation.

Sr. Account Manager

Owned strategy and operations for multiple brands. Developing partner relationships; customer acquisition and retention; strategy creation and execution; partner technology development; partner and platform UX/UI development; site-wide redesigns.

Account Manager

Developed, implemented and managed new software, policies, and processes to improve efficiency and accountability of daily internal and partner operations; logistics management; company project management.

Manger, Operations

Developed, aggregated, and distributed all Call Center data analysis reports and daily KPIs used to support 30 plus brands across multiple verticals, ecommerce inbound calls.

Analyst, Call Center

Jonathan Blua is a Director, Operations at Onestop Internet in Long Beach, CA. View their experience, skills and work history on Malakye — the professional…

Jonathan Blua — Director, Operations at Onestop Internet

Jonathan Blua

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