John Bates

- Developed and implemented an enterprise-wide evacuation safety program, enhancing campus safety and compliance with OSHA standards. - Conduct regular safety inspections and audits to ensure adherence to safety regulations, resulting in a significant reduction in workplace incidents. - Lead bi-annual evacuation drills, including fire and earthquake drills, to ensure preparedness and compliance. - Collaborate with department leaders and external vendors to coordinate meeting setups, events, and facility needs. - Manage the security integration project for a second headquarters, overseeing all construction and implementation phases. - Participate in monthly budgeting meetings to monitor and control departmental expenses.

- Supervised a team of 10+ security officers across 24/7 shifts, ensuring comprehensive security and safety measures. - Monitored CCTV and building access systems, addressing and resolving security issues promptly. - Conducted investigations and provided detailed reports to HR, supporting effective decision-making and incident resolution. - Managed additional security needs for campus events and coordinated with third-party security vendors.

- Supported over 800 active accounts, contributing to gross sales of approximately $17 million. - Developed and maintained strong relationships with customers and manufacturers, driving sales and product development. - Managed order processing, custom apparel development, and participated in major trade shows to promote the brand. - Utilized social media platforms to enhance company visibility and market the brand effectively. - Handled call screening, order entry, inventory management, and new account setup with a focus on efficiency and accuracy. - Processed credit card transactions, managed backorders, and handled returns, ensuring high levels of customer satisfaction.

- Install tracking devices in fleets of vehicles ranging from emergency service vehicles to produce vehicles - Work with dispatch center to ensure vehicles are reporting on system