Joel Thompson
Marketing/Exportation Intern · Matetic Vineyards Santiago, Chile
vista, CA
In My Own Words
Tenacious graduate with two bachelors degrees; Global Business and Spanish Communication. Possesses extensive customer service and sales experience. Diligent working attitude coupled with an intrinsic desire to learn. I have a passion for sports and am excited to apply my education and experience to a field I am so passionate about. Recently graduated and interned for 4 months at a winery in Santiago, Chile. Returning stateside, my objective is simply to find a company that is a good fit for me and devote my education and experience towards creating value for my customers and employer.
Work Experience
Marketing/Exportation Intern
Matetic Vineyards Santiago, Chile2015 – 2016
Designed and implemented media kit for winery and created marketing materials for events. Worked with exportation department to find and establish contact with various Asian importers. Marketing materials communicated in both Spanish and English, with a majority being in Spanish.
Accounting Assistant
SKLZ Pro Performance Carlsbad, CA2015 – 2015
Contacted B2B clients and independently allocated needed documentation for sales tax audit of a $2 million liability.
Assisted accounting department with cost accounting and data entry software implementation.
Gained a clearer understanding of the high end sport equipment market in the US
Customer Service Representative / Problem Resolution Specialist
Saveonresorts.com2013 – 2015
Distinguished for above average efficiency and high satisfaction surveys from front end clients. Assigned specifically to problem resolution, resolving club problems and taking only elevated calls. Calls and correspondence in English and Spanish.
Sales Consultant
Aston Marketing Group2012 – 2013
Addressed client's contractual concerns and clearly demonstrated value of service. Adapted sales techniques to meet customer needs and preferences.
