Designed and implemented media kit for winery and created marketing materials for events. Worked with exportation department to find and establish contact with various Asian importers. Marketing materials communicated in both Spanish and English, with a majority being in Spanish.

Contacted B2B clients and independently allocated needed documentation for sales tax audit of a $2 million liability. Assisted accounting department with cost accounting and data entry software implementation. Gained a clearer understanding of the high end sport equipment market in the US

Distinguished for above average efficiency and high satisfaction surveys from front end clients. Assigned specifically to problem resolution, resolving club problems and taking only elevated calls. Calls and correspondence in English and Spanish.

Addressed client's contractual concerns and clearly demonstrated value of service. Adapted sales techniques to meet customer needs and preferences.