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Recognized as being multifaceted, detail-orientated combining interests in organizational development, research and analysis, change management, effective communication and storytelling, data-driven business models, continuous process improvement, and education/training. Experienced in a number of industries, from academia, to hospitality, to construction.

Core Competencies:
• Expressing complex ideas effectively in writing and speech.
• Classifying, organizing, and structuring information for ease of use and understanding.
• Insightfully and intuitively establishing interconnection between ideas, information, and processes.
• Developing and partnering with colleagues through teaching, mentoring, and coaching individuals and groups; certified trainer in Blanchard Situational Leadership II.
• Creative problem solving and root cause analysis.
• Technical competencies include Apple and Microsoft based operating systems, Microsoft Office Suite with advanced Excel skills, Power BI, SharePoint, ProContractor (ERP), Dynamics 365, and Smartsheets. 

Operations/Organization
•	Exhibited strong project management and organizational skills
•	Focused on Organizational Development and Continuous Improvement for higher efficiency of production by developing, documenting, and refining process enhancements
•	Acted as companywide program manager by integrating and informing cross-departmental needs and functions
•	Managed various organizational changes, e.g., implementation of new processes and technologies
•	Reported directly to owner/CEO of PrimeCo

Financial
•	Responsible for 15 million yearly revenue across numerous short- and long-term projects
•	Created and utilized Power BI and Excel reports to analyze projects management and profitability data
•	Managed production budgets, costs, and revenue to meet established GM% goal
•	Established practices for forecasting growth and profitability
•	Streamlined AR billing process for accuracy, efficiency, and speed of collection

Management/Training
•	Created and implemented Onboarding & Training program for both Staff and Field employees
•	Developed and instituted companywide Cultural Development program with ongoing practices
•	Mentored Project Managers, Superintendents, and Foreman; oversaw an average of 140 Field employees
•	Delivered presentations at leadership team events and companywide staff meetings
•	Partnered with departmental leaders to create and deliver employee development programs

People and Organizational Development Manager

Management/Training
•	Trained, managed, and mentored employees in sales, luxury hospitality standards, operations, and wine knowledge
•	Created and facilitated corporate culture and betterment of employee morale
•	Instituted cross-departmental educational seminars in various aspects of the wine business
•	Explained the wine tasting and making process for various levels of expertise to deepen understanding of the numerous aspects of wine production
•	Authored training manual covering operations and best practices of the tasting room

Operations/Organization
•	Served as de facto estate manager for 1,300-acre estate
•	Achieved greater efficiency and accuracy in tasting room operations
•	Worked cooperatively with various departments companywide toward overall financial goals
•	Attained in-depth knowledge of vineyard management and wine production
•	Developed overall long-term wine library program

Sales/Financial
•	Created, implemented, and monitored tasting room budget, sales goals, and expenses
•	Managed 1.2 million in annual wine sales, and average of 7,500 guests annually
•	Developed growth strategy to increase sales by 10%; reduced operating expenses by 10%
•	Monitored and performed detailed inventory and sales analysis and projections
•	Created and updated depletion report to anticipate future trends
•	Collaborated with winemaker to increase production on future vintages to enable growth

Tasting Room Manager

•	Authored business and marketing collateral, web pages, blogs, and white papers
•	Developed and edited business collateral and marketing phraseology for maximum impact
•	Created and administrated email marketing campaigns
•	Expressed ideas clearly, enthusiastically, and with precision in written communications
•	Researched quickly and thoroughly a broad range of e-learning topics

Analyst and Market Consultant

•	Researched, developed, and taught courses in Critical Thinking, Ethics, and Philosophical Topics
•	Organized knowledge and the flow of information for ease of use and clear understanding
•	Explained difficult material and translated technical knowledge into plain English
•	Developed instructional documentation, multimedia presentations, and online materials 
•	Managed, tracked, and evaluated students’ progress in understanding
•	Researched, authored, and published academic articles 

Visiting Assistant Professor

Joel Steinmetz is a People and Organizational Development Manager at PrimeCo Construction in Oceanside, CA.

Joel Steinmetz

Joel Steinmetz

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