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Services Manager

Top Management

Promoted a culture of accountability to exceed store goals related to retail
and service sales, guest loyalty, payroll, retail shrink, and omni-channel
initiatives.
•   Managed and developed a dedicated and successful team of licensed cosmetologists, estheticians, boutique managers, and sales
professionals.
•   Facilitated successful delivery of district 6510's second highest producing volume location in sales reaching over $9M in total revenue for 2021.
•   Attracted and retained a highly engaged team that embodied Ulta
Beauty's brand values. Partnered and facilitated candidate interviews for Apple Valley, Hesperia, and Fontana locations for Licensed
Cosmetologists.
•   Facilitated district 6510's first Elite cosmetologist to reach a milestone of
$100,000 in sales in 2021.
•   Identified potential areas of business growth and opportunity; developed
and implemented new policies and procedures that promoted higher
sales achievements and dedication through individual growth and zealous teamwork.
•   Planned and executed in-store events that delivered an outstanding guest experience, driving brand partner collaboration and delivered on
sales and payroll goals.
•   Established performance metrics for the team and independent goals, to include attendance at all required training and education programs, team
coaching, individual development, and annual performance appraisals.
•   Managed and developed a service and boutique supply inventory and ordering processes, ensuring allocated budgets were adhered to achieve
operation success.
•   Cross trained with other mangers to develop a partnership mindset rather than independent responsibilities.

• Southern California

•   Oversaw three successful retail stores across the Southern California region, representing in $12M in annual revenue.
•   Exceeded sales revenue targets by 20% in every quarter, even during the 2020 pandemic.
•   Developed new sales plans and strategies; planned new locations and provided operational support for store managers and staff.
•   Monitored the overall performance of stores, recruited and coached new store management leaders.
•   Increased profits by 35% in 2019 and was responsible for projected growth plans of 2020-2021 sales.
•   Developed new channels of revenue for retail division though government contracts and police department annual procurement awards.
•   Managed a successful start-up team of tailors for on-site tailoring and alteration department for department uniforms through contract awards
and single purchase.

District Manager

Managed operations of a successful retail store, 5-star shooting range,
and training center with per-store revenue of $18 million in annual sales.
•   Achieved procurement goals and objectives though contract negotiation, created and implemented new business plan for area of responsibility
through distribution.
•   Developed new sales plans and strategies; opened new channels of distribution through e-commerce and government sales.
•   Monitored the overall performance of revenue, responsible for all product acquisition and turnover with accurate inventory tracking per the DOJ and ATF.
•   Developed effective profit bosting procurement strategies, negotiated stronger resale product contracts and facility consumption services.
•   Streamlined business and procurement operations resulting in a 10% decrease in spending per month.
•   Responsible for all inbound, outbound, storage, and safety of rental consumption for weapons and ammunition.
•   Planned and executed company events, training series, and range day showcases.
•   Attended tradeshows and training events locally and nationally.

Senior Operations Manager

Managing national account partner for all military, wholesale, and commercial sales accounts for newly acquired brand Gatorz Eyewear

through Brixun Corp.
•   Exceeded revenue goals by 30% in 2017 and on target growth of 35% in Emily Whittaker - CEO - Global	 2018.
Supply Solutions.   •   Developed new sales opportunities, channels of distribution, and wholesale incentives to increase revenue growth of a premiere product
line.
•   Collaborated with various customer types on their needs to satisfy mission ready eyewear for their everyday challenges, resulting in Gatorz
first ANSI rated lenses and frame. This expansion opened new markets
in government contracts.
•   Developed a robust sales strategy, implemented effective sales

National Sales Manager

Jessica Carmen is a Services Manager at Ulta Beauty in Apple Valley , CA. View their experience, skills and work history on Malakye — the professional network…

Jessica Carmen — Services Manager at Ulta Beauty

Jessica Carmen — Services Manager at Ulta Beauty

Jessica Carmen

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Education history

Liberty University

Old Dominion University