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Client Relations & Service/Install Director

Top Management

Facilitate customer retention by building a strong relationship and providing
customers with an excellent experience.
• Encourage continuous improvement through measurements and involvement, ensuring that customers' needs are met, appropriately.
• Maintain an appointment schedule and effectively utilize CRM software.

Directed and lead completely new sign shop department/team in all aspects
sign related including design, sales, marketing and development.
• Took a declining operation from its previous state and resituated its position to one that was building upon existing and new clientele relationships alike.
• Took initiative to learn and expand upon current operational computer
programs that covered custom pricing, purchasing, and design.
• Built and maintained strong business relationships with City & County
corporations along with key decision makers and business owners of large and small companies alike in regards to signage design, pricing and maintenance.
• Sourced and purchased needed products from national companies to produce
and deliver signage requested from clients.

Sales, Marketing, & Sign Shop Director

Built strong business relationships with large and small business owners alike
along with key decision makers in regards to signage design, installation
process, pricing and maintenance.
• Consistently generated new leads on a daily, weekly, and monthly basis
through constant B2B prospecting, new development visits, and online
marketing.
• Assisted in the signage design process through conceptualizing signage ideas
and utilizing graphic design skills and knowledge to produce creative
production artwork for all contracted signage.

Business Development / Designer

Spearheaded all marketing efforts including: Website Management, Social
Media, Email, Print Ads, and Radio events.
• Increased foot traffic at location by 50% increasing sales 100%.
• Contacted 40 cold leads daily to help build business and turn cold leads to warm leads.

Marketing Executive

• Accounted for all of California Business transactions.
• Produced over $200,000 in sales for the California Territory Aug. 2013; most in company history.
• Created new revenue streams through consistent pursuit of building
strong business relations with athletic race organizations, law
enforcement agencies, and large corporations.

California Executive

• Oversaw business transactions that came in during each shift.
• Consistently kept bar and work areas clean and sanitary in compliance
with bar standards and local, state and federal laws.
• Ensured accuracy and effectiveness in all aspects of position from drink
preparation and product knowledge, to building valuable customer relationships and upselling techniques.

Shift Leader/Bartender

Recruited, hired, trained, and managed 30 employees during the busiest
times of the year.
• Balanced the P&L statement on a daily, weekly, and monthly basis.
• Recognized as a superior leader with quick learning and teaching abilities
that took immediate action to help build, develop, and maintain a solid
staff with positive 10-20% sales results each month.

Store Manager

• Oversaw operations of entire Utah District - 3 stores/30+ employees
• Produced 20% sales comp yearly.
• Recruited for entire company and promoted 3 assistant managers to store
manager positions.


Skills and   Devoted worker, dedicated to seeing projects through to completion. Proven time
Abilities	management, organizational, and interpersonal skills. Effective knowledge of Microsoft Office Suite and Adobe Creative Suite platforms.

Utah Market District Manager

Jesse Millgate is a Client Relations & Service/Install Director at Impact Signs in Layton, UT.

Jesse Millgate

Jesse Millgate

Skills

Interests

Industries

Education history

Weber State University