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Assistant Manager

Administration & Clerical

Ohio State University grad with a Bachelor's degree in Business Administration.

Currently living in Vail Colorado looking to pursue a career in the action/outdoor sports industry



• Provide knowledge on outdoor clothing, bags, boards, boots, bindings, outerwear, goggles, helmets and accessories. 
• Assist with store merchandising and communicate with Burton Colorado soft goods reps on merchandising the store.
• Open/close the store making sure the store is presentable and open/closing duties have been done. 
• Operate MMS to receive incoming product and transfer outgoing product.
• If we don’t have an item in our store check another Vail retail store by using Item Lookup and call to either hold the item, transfer the item to our store, or send sale the item.
• Provide information on our demo program to guests to help drive sales.
• Operate the POS system to end the sale with a guest and determine if all needs were met.
• Put away and back stock incoming product for spring, summer, fall, and winter seasons.
• Train sales associates on product, rentals, our POS system, and answer any questions they might have.
• Work in a team with Burton shop employees and in-house Burton employees to facilitate the US Open which includes in-store signings, providing event information, and re-merchandising the store.


• Provided knowledge on outdoor clothing/apparel, tents, and sleeping bags.
• Operate dthe POS system to end the sale and determine if all needs were met while explaining Marmots Lifetime warranty.
• Worked in a team to put away incoming seasonal Marmot product which includes a full size run on the sales floor and organizing the remaining product for back stock.
• Closed the store with coworkers making sure all clothing is zipped, tucked, and folded as well as making sure all trash is taken out in order for the store to be ready to open the following day


Sales Associate

 • Helped guests with hardgoods, softgoods, clothing, footwear and accessories from brands such as Volcom, 686, Burton, Jones, RVCA, YES, Nike SB, Arbor, Capita, Union, 32, Adidas, Anon, Oakley, Vans, and DC
• Made sure all needs are met when ringing up a customer and ending the sale
• Helped keep the shop organized and clean


Sales associate

• Gave extensive knowledge on boards, boots, bindings, outerwear, helmets, goggles, clothing and accessories in order to meet different guests’ needs.
• Guided and sold the consumer Burton product based on preferences, skill level, riding style, and number of days on snow/season.
• Worked in a team to ensure the Burton U.S Open went smoothly which included in-store events, high traffic sales, and providing information on the competition/events to customers.
• Worked with Burton Colorado reps and employees to learn about product and brand history in order to provide a story to the end consumer, increasing sales.

• Provided customers with knowledge on rental progression and demo snowboard equipment by finding out their experience/ability level, terrain they ride, and personal preferences before setting them up on equipment.
• Tuned customers’ snowboards which included base grinding, waxing, and edges.
• Explained to customers the difference in tunes and wax jobs to determine what needs to be done to their snowboard.
• Rang up customers for rental packages and retail items.
• Opened and closed the store, ensuring all closing duties were finished in order for the shop to open the following day. 
• Worked in a team to become the #1 store for Vail Resorts Retail in terms of growth from the previous season, increasing sales by 25%.


Supervisor

• Assisted customers with rental ski and snowboard equipment by sizing them up based on experience, height, weight, and age.
• Assisted customers with questions on different retail items in the store including goggles, gloves, outerwear, and apparel.
• Answered the phone explaining to customers where they could reserve their rentals, what the snowboard/ski rental packages included, and the costs involved with the different ski/snowboard rental packages.
• Rang up customers for rental packages and retail items.
• Opened and closed the register


Sales Associate/Rental Tech

Jeremiah Altfater is an Assistant Manager at Burton Snowboards in Vail, CO. View their experience, skills and work history on Malakye — the professional…

Jeremiah Altfater — Assistant Manager at Burton Snowboards

Jeremiah Altfater

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