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KEY ACCOUNT MANAGER

Excellence in Sales / Wholesale / Retail / Operational Execution

Dynamic sales leader who increases revenue by leveraging thriving relationships with buyers and field teams. Skilled in detailed communication, field execution, project management and visual presentation. Recognized for creating cost saving sales operation solutions. Proficient in Microsoft Office Suite and Adobe Illustrator. Core competencies include:
-	Strategic Planning	- Customer Service Metrics	- Logistics
-	Forecasting -	Merchandising - Project Management
-	Business Analysis	 - Data Presentations - Public Speaking



Account Executive - Pacific Sunwear - 500 door national retailer
•	Increased customer satisfaction by developing solid relationships with a 40-person buying team. 
•	Enhance profitability by creating weekly selling reports to measure current strategic plans. 
•	Improved brand awareness by launching a national employee education program.
•	Expanded product line by designing visual portfolios for forecast and on-order assortments.
•	Raised efficiencies by creating a cross-docking supply chain process for merchant and logistics.
•	Improved vendor compliance and reduced soft costs by 20% in 2011-2014.


Account Executive

Direct oversight of Men’s and Women’s departments including sales, operations, marketing, merchandising and event planning. Collaborated weekly with buying team on inventory flow and product selection. Created a thriving customer base through networking, quality service, and community outreach events. Designed and implemented all department visual merchandising directives. 
•	Increased earnings with the generation of  $7M department sales, 4 consecutive YOY increases.
•	Improved morale by recruiting, hiring, training, and mentoring 30 sales team members.
•	Elevated customer service receiving the “Customer Service All-star” award three years.
•	Sales contribution of $330,000+, receiving the Pace-Setter All-star Sales award seven years.


Department Manager Mens and Womens

Jennifer Bang is an Account Executive at Hurley International - Nike in San Clemente, CA.

Jennifer Bang

Jennifer Bang

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