James Sayno

DIRECTOR, TALENT AND REWARDS Head of function responsible for developing strategy and executing in the areas of organizational effectiveness, learning and development, talent management, broad-based and executive compensation, and human resources management systems. -Increased engagement Net Promoter Score from +11 to +40 over three years and reduced voluntary turnover by 30%. -Promoted the USOC’s mission resulting in 99.3% agreement with “I understand how my job connects to the mission & vision.” -Managed compensation base of $30M and guided the annual investment of $7M via sustainable rewards programs to ~500 staff. -Maintained a 97% retention rate of high performing / high potential talent through targeted reward and development offerings. -Advanced diversity and inclusion goals as the executive sponsor of employee resource groups and mentor to diverse leaders. -Directed the implementation of two full-suite HRM systems, managed vendor relationships and guided HR technology spend. -Optimized the performance management process saving over $250k annually while increasing feedback quality and frequency.

HR MANAGER, TALENT DEVELOPMENT Lead corporate learning and talent management functions serving all team members of Olympic and Paralympic sport organizations. Develop new capabilities and reestablish trust in HR function. Transform training from a cost center to a revenue generator. -Created the Team USA Academy of Learning and Leadership and deployed over 60,000 training hours to 4000 participants. -Delivered $5M in scholarships to elite athletes by building a sustainable program and leveraging a key sponsor partnership. -Developed hundreds of executives, successors, and elite athletes via bespoke programs and partnerships with leading schools. -Co-created Olympic-sport-based experiential learning programs for Fortune 500 executive teams and produced revenue for HR. -Prepared over 50% of domestic workforce for global mobility and deployment to deliver the Olympic and Paralympic Games. -Created the business case for diversity and inclusion at the USOC, established employee resource groups, and implemented mentorship programs resulting in a 94% retention rate of underrepresented groups. -Served on the Team Behind the Team for the 2011 Guadalajara Pan American Games, 2012 London Summer Olympic Games, 2014 Sochi Winter Olympic Games, and 2016 Rio de Janeiro Summer Olympic Games.

SENIOR CONSULTANT, HUMAN CAPITAL Trusted advisor in the organization and change practice providing expertise to executive clients in retail and financial services. Advanced firm’s diversity and inclusion goals as member of multiple networks facilitating cultural encounters and displays. Client: Regional, Membership-Based Insurance Carrier and Member Service Organization Project: Change Leadership of Organization Transformation -Organized and led the change management program for a $250M complex enterprise business solution aimed at improving the member experience by replacing legacy technology. Implementation impacted the daily operations of 5000 employees. Client: Global Apparel Manufacturer, Retailer, and Brand Icon Project: Cultural Transformation and Executive Development -Managed the update and execution of the organization’s flagship leadership and culture transformation program delivered by the CEO, COO and President to the top global leaders. Client: Leading Title Insurer with $5.6B in Total Revenue Project: PMO Change Management Lead -Created and executed change management initiatives to support an enterprise transformation project affecting ~18k employees. Client: Global Specialty Lines Insurance Start-up Organization with $800M in venture capital funding Project: Global Organizational Design -Partnered with client executive leadership to design a global insurance claims organization from start-up stage to maturity. Client: Regional, Membership-Based Insurance Carrier and Member Service Organization Project: Vendor Selection and Business Process Optimization -Created a business case for the purchase and installation of a claims management application generating a $40M cost with over $100M in future operation benefits resulting in a positive NPV, high Internal Rate of Return and a discounted breakeven rate.