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Client Success Manager

Top Management

• Coordinate with clients on a daily basis in order to ensure that the client's goals are being met and projects are on time.
• Research programs and develop workflows and processes that are tailored specifically to each client.
• Responsible for the strategizing and implementation of customer facing content, marketing and programs so that ROI is maximized.
• Utilize CRM to automate engagement of prospective customers and current clients alike through workflows, automations, funnels, and email campaigns.
• Ensured high open and conversion rates throughout the various pipelines of products along with maintaining a concise content strategy.

Lead Sales Associate

• Provide and guide customers with top-tier service and knowledge.
• Demonstrate product knowledge to gain customers' trust in order to help set them up with the best products for their ability.
• Also tasked with store activities such as merchandising, maintaining proper store presentation and POS/fulfillment program duties.

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Jake Gannon is a Client Success Manager at G7 Creative in Longmont, CO. View their experience, skills and work history on Malakye — the professional network…

Jake Gannon — Client Success Manager at G7 Creative

Jake Gannon

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University of Colorado at Colorado Springs