• Equip our associates with the tools necessary to exceed in customer service expectations and increase sell-through data. • Supervise and manage buying to help raise margin and decrease inventory. • Train associates on buying and planning principles for effective inventory management. • Lead the process of weekly associate development meetings. • Coach all Sales Associates on selling techniques, goal setting, and improving their confidence in selling. • Develop training programs for new associates. • Team with Shop Managers to complete competitive analysis to determine market trends and implement changes. • Present on relevant topics to other members of our Leadership Team.

• Led my responsible shops to successful sales and margin gains by buying, merchandising, and selling the most applicable product. • Led my shops to a 20%+ gain in sales. • Worked with our display and merchandising crew to receive multiple “Best in Company” awards for best shop design, layout, and management. • Coached sales associates on product knowledge and sales techniques to improve sales.

• Called on potential and existing accounts to generate orders for parts and other accessories. • Exceeded sales goals by 15%, and profit margin by more than 22% in fiscal years 07-08, a combined total of more than $4.25 million in revenue generated. • Researched market trends and consumer data to suggest new product ideas and current product enhancements to management to further gain market share.

• Controlled all aspects of two worldwide product lines: sales, forecasting, leads and project management. • Drove change by revitalizing existing quote templates in response to inefficiencies. Significantly improved sales opportunities, cut costs, and slashed quoting time from more than a week to less than one-day. • Developed a streamlined vendor quote process, delivering considerable cost savings to the company. • Managed external vendors by negotiating cost, lead times, warranty claims, and sponsorships. • Utilized research, customer feedback, and engineering knowledge to create a new, stronger product design for possible revamping of entire product line.