Holly Knotek
Senior Ecommerce Account Manager · Jaipur Living
Union Beach, NJ
In My Own Words
• Extensive experience in apparel and consumer products, both nationally and abroad. • Management of multiple projects in complex environments across cross-functional teams. • Analysis and interpretation of customer, market, and sales data to identify and seize new sales opportunities. • Excellent organizational, communication, and technical skills. • Adaptable and motivated; eager for new challenges. • Proficient in MS Office Suite (Excel, PowerPoint, Word, Teams, Dynamics, Outlook), Salesforce, HubSpot, and DealHub. • Core competencies include Sales, Merchandising, Sourcing, Customer Success, Account Management, Relationship Management, Process Improvement, Program Management and Project Management.
Work Experience
Senior Ecommerce Account Manager
Jaipur Living2023 – Present
• Consulting Project Manager for marketplace sales at Amazon, Wayfair, Overstock, The Home Depot, Lowe’s, and other key online accounts.
Global Account Manager
Perfect Corp2022 – 2023
• Strengthened long-term client relationships by overseeing onboarding, expansions, and contract renewals for AI and AR beauty technology with Neutrogena, NARS, Dolce & Gabbana, and Orveon (Laura Mercier, Buxom, and bareMinerals). • Drove cross-functional projects with internal Project Management, Customer Success, and Legal teams, both domestically and in Taiwan, to ensure the timely and successful delivery of solutions according to customer needs and objectives.
Strategic Accounts Manager
Kornit Digital2021 – 2022
• Led cross-functional and cross-organizational projects with C-suite executives, Production, Research & Development, Order Management, Operations, Customer Service and Finance teams. • Drove all steps of the sales and after sales process, including customer success, reporting, roadmaps, installations, onsite visits, business reviews, service level agreements and renewals, price negotiations, forecasting and process improvements to exceed KPIs, increase sales and margin, and prepare clients for peak seasons. • Increased sales by creating and implementing tailored action plans for machinery, ink projections, beta testing, and SaaS for each customer, including Printful, Monster Digital, Spoonflower, Fanatics and Vistaprint; $16M annual volume.
Senior Manager, Consumer Insights & Testing Brand Engagement
Gap Inc.2019 – 2020
• Identified and executed optimal testing opportunities across all Gap and Gap Factory apparel divisions, with continual focus on improving results and shortening lead times. • Managed projects and drove initiatives to increase margin performance and efficiency within cross-functional teams, such as Merchandising, Inventory Planning, Production, and Design.
Senior Sales & Brand Development Executive
Coats Thread2018 – 2019
• Maximized sales of various thread products and services at national apparel brands, including Reebok, New Balance, Spanx, Carter’s, The Children’s Place, and L.L. Bean; $30M annual volume. • Increased sales by winning vendor nominations, enforcing all contracts and Bill of Material specifications for each country of origin, and correcting internal monthly forecasts and sales data.
Senior Brand and Sales Manager
Idea Village2015 – 2017
• Grew sales of As Seen on TV items at major mass retailers, including Walgreens, Dollar General, Bed Bath & Beyond, and Target; $100M annual volume. • Managed team of external Sales Representatives, guaranteeing all key product assortments had ideal floor space, advertising placement, and inventory levels.
Senior Sales & Production Executive
Li & Fung2012 – 2015
• Presented seasonal branded and private label Men’s dress shirt collections to Buying teams at national retailers, including Macy’s, Belk, Nordstrom Rack, Marmaxx, and Ross Stores; $25M annual volume. • Collaborated with internal Design and Sourcing teams, in New York and Bangladesh, to optimize quality, production lead time, costing, and delivery.
Management Associate, Program for Management Development
Li & Fung2011 – 2012
Hong Kong & Dhaka, Bangladesh
• Selected as 1 of 23 candidates, from over 1,300 applicants worldwide, to participate in a global corporate management training program, based in Hong Kong. • Supported Merchandising teams in Dhaka, Bangladesh with costing, fabric sourcing, style development, and communication with European customers.
Sales & Merchandising Manager
Li & Fung2006 – 2011
• Partnered with internal Design and Sourcing teams, as well as multiple Kohl’s Buying teams, executing monthly fashion assortments and weekly replenishment items for Daisy Fuentes private label brand; $85M annual volume.
Associate Buyer
Lord & Taylor2003 – 2006
Associate Buyer, Hosiery and Slippers; $15M annual volume Senior Assistant Buyer, Contemporary Dresses; $14M annual volume Assistant Buyer, Intimate Apparel and Active Wear; $23M annual volume
• Managed selection, order placement, inventory, and gross margin of monthly fashion assortments and weekly replenishment items for multiple brands
Merchandise Analyst
Lord & Taylor2001 – 2003
Fragrances & Treatments, $92M annual volume
• Partnered with Buyers and Planners to manage sales forecasts and inventory levels at the style and store level
Education
Bachelor of Science in Business Administration
Villanova University1997 – 2001
Bachelor of Science in Business Administration
