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Sales/Operations Manager

Logistics, Shipping & Operations

Results-driven and detail-oriented professional with a proven track record of success in the retail industry. Has 6+ years of experience in sales, marketing, and business operations. Highly self-motivated and possesses analytical thinking skills and the ability to adapt to evolving trends. Adept in facilitating support through inter-department communications, policies, and procedures. A dedicated professional with a skill set to adapt to any fast-paced environment. 

• Collaborate with all departments to ensure smooth brand operations
• Build relationships and strategically plan with buyers and partners to maximize ROIs
• Major accounts/marketplace management (Nordstrom, Sak’s 5th, Amazon, HuckBerry, Buckle, etc.)
• Demand and revenue forecasting base on products, materials, and procurement calendar
• Create strategies for sale leaders to execute goals
• Manage and analyze CRM data for maximum profitability
• Implement and optimize sales tools and processes.
• Report construction and strategy planning for KPI growth
• Exceed wholesale growth goals in 2020 by 348%.
• Consistent increase in sales performance to wholesales (181% growth from 2019 to 2020) and DTC
wholesales market (381% growth from 2019 to 2020)

• Management experience with outside sales rep and wholesale accounts serviced
• Promotional events/photoshoot management
• Art direction assistant for seasonal products and shoots
• Virtual merchandise and styles population procurement of product listings for B2B
• Researched and prospected new account opportunities
• Customer success management for Wholesales, Majors, EDI, and International
• Worked closely with allocation team to ensure proper inventory turn management
• Mitigated slow-moving inventory for markdown strategies for accounts and marketplaces
without lowering pricing profit margin

Sales/Marketing Coordinator

• Account receivables, account payables, and retail accounting
• Warehouse/inventory management and reconciliation
• Evaluated stores' current product selections and performance to consult swapped strategies
• Managed selling strategies with retail stores to maximize sell-through
• Worked closely with planning and purchasing departments to ensure proper purchase order
for domestic and international distribution.

Credit / Inventory Manager

• Managed schedule for in-house and outpatient doctors
• Organized files, managed calendars, and prepared reports
• Assisted with medical portal management
• Results reporting with labs and insurance verification
• Assisted finance department in cash handling, accounts payable, and accounts receivable

Administrative Assistant

• Liaison between corporate and retail level
• Ensured seamless store operations
• Stock management
• Floor visual merchandised
• Planned for product rotation offerings to maximize sell through

Floor Manager

Hoang Tu is a Sales/Operations Manager at melin in Huntington Beach, CA. View their experience, skills and work history on Malakye — the professional network…

Hoang Tu — Sales/Operations Manager at melin

Hoang Tu

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Education history

Fashion Institute of Designing and Merchandising (FIDM)

Fashion Institute of Designing and Merchandising (FIDM)