Greg Ostrander
Work experience
Boody North America
Sr. Manager AR-Credit/Collections OTC and 3PL Operations (RIF) | 12/2021 - 03/2023
• Managed the Accounts Receivable 3M aging and reduced all past dues over 60 to less than 10% from a high of 40%.
• Reduced the bank account’s reserves from a high of $100K to a minimum of $15K, which increased the weekly line of credit.
• Established KPI’s for the Credit-Collections team which created a monthly positive cash flow and reached set budgets.
• Implemented SOPs for the Sales team and Sales Support for on-boarding of new customers and being paid promptly.
• Lowered the 3PL’s SLA for B2B from a high of 10-14 days to 3-5 and the D2C SLA from a high of 7-10 down to 1-3 days.
• Created weekly reports with the 3PL Client Services team to track and reduce shipping errors and accurate reporting.

Medterra CBD
Sr. Manager AR-Credit/Collections OTC and Order Management | 12/2019 - 12/2021
• Created OTC departmental SOPs for the Order Management, EDI, Billing and A/R that had not yet been established.
• Managed the Accounts receivable aging of 7M open receivables and lowered the DSO from a high of 85 days to 45 days.
• Created an on-boarding process for new customers that verified net terms granted and eliminated bad debt write offs.
• Created reporting with the Director of Trade and Analytics for reporting of future allowances that minimized chargebacks.
• Created quarterly detailed reporting for allowance for doubtful accounts that helped significantly lower bad debt write offs.
• Coordinated the transition from an on-site Logistics and Distribution warehouse to a 3PL facility.
Designer Wellness
Accounting Manager; A/R and A/P | 06/2018 - 12/2019
• Managed the daily operations and responsibilities for the accounting department, specifically in AR and AP roles.
• Assist Controller with month-end close accruals, journal entries, bank reconciliations along with other assigned tasks.
• Created weekly reporting to lower A/P outstanding past due invoices based on my forecast of in-coming A/R payments.
• Lowered A/R aging DSO down to 40 days from a high of 70 that increased a more positive cash flow to A/P payments owed.
Default
Designer Wellness | 06/2018 - 12/2019
Accounting Manager; A/R and A/P
* Managed the daily operations and responsibilities for the accounting department, specifically in AR and AP roles.
* Assist Controller with month-end close accruals, journal entries, bank reconciliations along with other assigned tasks.
* Created weekly reporting to lower A/P outstanding past due invoices based on my forecast of in-coming A/R payments.
* Lowered A/R aging DSO down to 40 days from a high of 70 that increased a more positive cash flow to A/P payments owed.
Intense Cycles
A/R Credit/Collections Manager | 05/2017 - 12/2017
(Contract)
* Manage day to day processes for accounts receivable aging and all credit and collection efforts.
* Assisted with month end close duties and responsibilities and contributed management reports weekly.
* Lowered A/R past due and specifically the over 120 balances by 50% with creative negotiation for customer payment plans.
Intense LLC
AR-Credit/Collections Manager (Contract) | 05/2017 - 12/2017
• Manage day to day processes for accounts receivable aging and all credit and collection efforts.
• Assisted with month end close duties and responsibilities and contributed management reports weekly.
• Lowered A/R past due and specifically the over 120 balances by 50% with creative negotiation for customer payment plans.
2XU North America
Operations Manager: Warehouse, A/R-Credit/Collections OTC | 10/2014 - 12/2016
• Directed the logistics and distribution of two 36,0000 square feet on-site warehouses with 20+ reports.
• Implemented weekly cycle counts that created accurate and readily available inventory reports and 98% ship fill rates.
• Created separate area for better inventory handling and checkout for POP that eliminated costly missing merchandise.
• Coordinated the full warehouse transition to a 3PL facility in less than 30 days.
• Managed the full cycle A/R, Credit-Collections of 5M and created SOPs and KPI’s that lowered the DSO by 50%.
• Created data reporting for Customer Service and EDI that tracked and disputed chargebacks and lowered customer claims.
One Industries
A/R Credit/Collections and A/P Manager | 11/2011 - 10/2014
* Managed A/R-Credit/Collections within set DSO goals with daily supervision, direction, and hands-on assistance.
* Recommended and implemented new Credit/Collections departmental strategy, policies, and procedures.
* Created cash collection analysis and forecasts calculating DSO and allowance for bad debt reserve with an aging of 10M.
* Implemented SOP to review all credit applications, run credit checks, and research dealer/customer credit history.
ERP/Software:
* Acumatica, Sage, NetSuite, Oracle, Microsoft Dynamics GP, Full Circle, QuickBooks, SAP
* Microsoft Office, Excel, Word, PowerPoint, Outlook, GAAP
