Responsible for all aspects of store management for retail shop with two locations. Effective HR manager concerned with employee development and retention, product buyer and promoter, social media manager. Supervised team of approx. 20 personnel to manage overall operations of store. Provided training, recommended development, conflict resolution, performance reviews. Focused on employee retention by creating and fostering a friendly and healthy workplace environment. Ongoing duties/accomplishments: * Analyze market trends to create store layout and promoted brand at trade shows and major industry-related events. * Collaborate with multiple representatives from different companies to restock inventory and forge partnerships with diverse brands to accelerate sales opportunities. * Generated annual income over $7M by procuring and selling items for two retail outlets to enhance profitability. * Expanded marketing aspect of store Instagram account. Recorded and polished unique promotional films to highlight shop and community events, informed consumers about ongoing sales and competitions, and offered instructive product reviews and sneak peaks to raise brand recognition and improve customer retention/experience. Promoted customer engagement through direct messaging, participation in contests.

for career advancement and personal growth. * Executed various duties, involving customer service, product procurement, implementing point-of-sale system, organizing events, managing social media, and filming shop events.