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Senior Account Manager

Accounting & Finance

Oversee full-cycle sales; responsible for business development, account management, and client retention. Day to day
responsibilities consist of driving net new business using a multi-pronged approach of cold calling, LinkedIn research, and outreach to drive automation and reach predetermined targets. Developing new clients while maintaining and expanding
relationships with existing clients and following up with key decision makers; Keeping a finger on the pulse of the industry:
identifying opportunities, issues, and trends to help our business stay on the forefront of innovation and talent demand.
Working well within a fast-paced, dynamic environment with a sense of urgency; collaboration and communication between
teams; driving activity and achieving attainable KPIs on a daily, weekly, monthly, and yearly basis. Yearly quota starting at
$1.5M.

Point person for all Digital Marketing, Public Relations and Sales. Updating and making improvements to all company brand
materials to continually evolve as a growing, high-end resort. Managed and executed all social events for current and new
members. Locates or proposes potential business deals by contacting potential partners.Closes new business deals by
coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business
operations. Explores opportunities to add value to job accomplishments.

Business Development Executive

Drive store volume through the support and education of Service Experience initiatives such as Nordstrom rewards program
and the sale of gift cards; Recruit, hire, train, develop and motivate my team; Team support as they educate and assist
employees on tools, processes and systems that will enhance our customer's experience; Create a solid business plan that
enables my team to work together meeting service and sales goals; Oversee open/close register systems with cash and credit
card information; Manage cash room deposits; Assist with Garda.

Service Experience Manager

Manager, Scheduling Manager
Assist with preseason ordering entering and processing; Front of the house supervision; Manage inventory levels on the floor
and back stock; Floor presentation and product organization; Receiving and processing inventory; Track and facilitate
customer warranties and special orders; Employee training; Create a schedule for e?cient sta?ng with regard to seasonal
requirements; Sales support.

Assistant Buyer, Floor

Provide preeminent service to ensure guests have an exceptional experience; Be knowledgeable of the menu and beverages;
Communicate between management and coworkers to ensure the timing of each course; Trusted with cash and credit card
information; Remain collected and focused in an accelerated environment.

Server

Attract potential customers by answering product and service questions; Suggest information about other products and services; Open customer accounts by recording account information; Maintain customer records by updating account
information; Vet and resolve customer concerns and/or complaints regarding products and/or services; Expedite corrections
and/or adjustments; Initiate follow-up to ensure customer satisfaction.

Client Services Representative

Coordinator
Organized corporate and social events; Created banquet event orders and communicated with necessary departments to successfully execute catering agreements; Worked closely with management and service stab to provide guests with the best
experience possible; Manage high volume of customers while simultaneously fielding phone calls; Monitored open dining
sections of restaurant; Estimated wait times for guests; Ensured that needs and expect

Administrative Assistant, Event

Gabrielle Villaruz is a Senior Account Manager at MONDO in Effort, PA. View their experience, skills and work history on Malakye — the professional network…

Gabrielle Villaruz — Senior Account Manager at MONDO

Gabrielle Villaruz

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