Lifestyle

Outdoor

Skate

Snow

Surf

Woodworking

Camping

Traveling

Fishing

Snowboarding

Ice hockey

Operations

Sales Operations / Event Operations 

Logistics, Shipping & Operations

<p>With over 15 years of experience in the outdoor industry, I am a passionate and driven sales operations expert who thrives on delivering exceptional results for my company and my partners. I have a strong background in wholesale operations, inventory management, trade show coordination, and process improvement, and I enjoy working with cross-functional teams to achieve our shared goals.</p>

• Devise promotional activations that resulted in a million-dollar increase in wholesale revenue forecast for icebreaker Pro Sales.
• Worked closely with Operations to deliver accurate daily reports, resulting in improved decision-making for Sales Management.
• Efficiently managed setup and breakdown for National Outdoor industry events, resulting in 100% customer satisfaction and a 10% increase in leads.
• Implemented process improvements with Logistics team to streamline wholesale sales samples, resulting in 25% reduction in lead times and increased efficiency.

National Wholesale Coordinator

•Provide day to day support to all Fenix Outdoors sales reps and accounts in assigned territory.
•Ensure prebook order deadlines are met and required prebook activities are completed.
•Manage all allocations for Primus North America EDI / Key and Specialty accounts. 
•Use Zendesk / AX2009 / Microsoft Office knowledge and experience to create better operational processes within supply chain


Account Services 

•	Built specialty wholesale business from the ground up to become a million-dollar business nationwide
•	Solely responsible for all incoming sales communication and requests
•	Developed and implemented novel pop-up shop retail program including location analysis, strategic partnerships, staffing, and customer engagement which led to profitability within channel
•	Created nationwide retail marketing, and marketing programs to drive business and brand awareness
•	Managed Trade Show registration, set up, customer interaction and break-down for all major Outdoor events
•	Designed, built, and set up in-store visual displays including fixtures and windows


Sales Marketing

•	Efficiently coordinate and implement all operational tasks related to sales for the largest specialty territory
•	Attend trade shows, help manage set up and break down, meet with accounts, and run Virtual Reality booth 
•	Took responsibility for managing and tracking all Sample orders which resulted in increased efficiency in processing and accuracy in shipping
•	Use strong SAP knowledge and experience to help create better operational processes within supply chain
•	Selected by Marketing as a “Tom’s Artist” for shoe painting event and provided custom art for Sales Meetings


Sales Operations Coordinator

•	Senior member of Sales Operations team that maintained all internal relationships and support for outside Canadian Sales Reps in addition to being a main contact for their external accounts
•	Technical proficiency in Salesforce.com and SAP functionality around reporting, order management, and data manipulation
•	Utilized strong communication skills as liaison between Sales and supporting departments to ensure sales process is seamless and efficient
•	Was multiple time recipient of customer service awards in relation to rapport built with external accounts


Sales Operation Coordinator/Major Accounts Canada

•	Was responsible for all aspects of Ontario office including operations, customer service, trade show representation, outside sales and business relations
•	Successfully maintained orders from entry to completion and supported the process externally and internally
•	Selected to represent Rogue at trade shows/conferences due to superior sales and communication skills combined with brand positive attributes
•	Generated new and maintained current sales accounts through face to face interactions


Customer Service Representative/Southwest Sales Representative 

•	Recruited by senior management to rehabilitate an underperforming store
•	Leveraged strong sales and management experience to implement new strategies for creating in-store success
•	Held accountable to District Manager for generating new processes and showing tangible improvements


Assistant Store Manager

•	Accountable to corporate for driving business through strategic staff direction, merchandising and selling
•	Analyzed complex financial reports to accurately forecast business trends and ensure store plan is met
•	Handled all HR functions of business including hiring, training and termination of employees
•	Consistently selected to be promoted to new stores due to success and flexibility


SR Store Manager Iowa, Illinois, Minnesota, California

Erick Sauer is a Sales Operations / Event Operations at Icebreaker in Colorado Springs , CO.

Erick Sauer

Erick Sauer

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