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Manager of Executive Administration, Senior Executive Assistant and Freelance Writer

Administration & Clerical

A highly ambitious, organized and creative business administrative professional with over 20 years of experience in several industries including tech, fintech and healthcare. Driven by both teamwork and an independent work ethic, has extensive experience with travel coordination, calendar management, event planning, bookkeeping, managing records, writing and editing, and project management while maintaining necessary executive or client confidentiality. Works most effectively within a changing environment and has the ability to continually modify approach. Seeking a new opportunity to help coordinate tasks, deliver outstanding assistance and achieve results while further expanding and learning new skills.

Passionate outdoor gear reviewer, story-teller and seeker of adventure and new experiences.

Freelance Writer

-Publish online outdoor gear reviews and videos
-Travel to test product for firsthand experience
-Proofread and review all print and electronic content

Contributing Writer

Executive Assistant to Chief Financial Officer, Chief Legal Officer & EVP of Customer Experience

-Provide in-depth, administrative and strategic support to the CEO, CFO, and CLO
-Supervise Executive Assistant Team 5
-Coordinate team procedures for optimized efficiency and productivity for C-Level Executives 
-Oversee strategic business initiatives including board meetings and board committees, investor relations, and similar other projects
-Build strong relationships with employees of all levels for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies
-Lead and manage Executive Assistant Team and Events Coordinator operations to ensure operational excellence through coaching, development, and training
-Manage budget and spending within the Executive Assistant Team and events
-Serve as subject matter expert while triaging all inquiries, developing action plans , and coordinating company communications
-Proactively anticipating executive, administrative and project management support/needs
-Document procedures, policies, project plans, slide decks, meeting minutes, and communication paperwork to help create best practices for the company
-Create communication and transparency on recurring issues with all levels of the organization
Interdepartmental liaison 
-Help train, manage,  coach, mentor and inspire a team of 5 Executive Assistants while giving constructive feedback for continual improvement
-Find the best and quickest resolution and make quality decisions
-Excellent time management skills with multiple deadlines while working in a fast-paced  and continually changing environment
-Exemplified company and team values

Senior Executive Assistant & Manager of Executive Administration

-Serve as Executive Assistant to Chief Global Sales Officer providing high-level support on broad range of business initiatives.
-Manage sensitive information with discretion while providing administrative support to executive teams.
-Open, sort and respond to routine correspondence on behalf of Chief Global Sales Officer and business leaders to facilitate communication and streamline processes.
-Manage calendar and coordinate executive schedule for Chief Global Sales Officer.
-Notetaking and recordings of meetings to document updates, action items and any vital information to be dispersed to internal teams.
-Travel arrangements, both domestic and international.
-Serve as liaison between Chief Global Sales Officer and Presenters regarding Presenter accounts and business.
-Prepare and update office records, spreadsheets, organizational charts and presentations to support executive needs and enhance office efficiency.
-Restock office and break room supplies independently to maximize team productivity.
-Schedule and plan meetings and conferences, including site-to-site video conferencing calls, using Zoom or Microsoft Teams, in multiple international time zones, which help to streamline business operations.
-Collaborate with other administrative team members, human resources and finance department on    special projects and events.
-Event planning with administration team for corporate employee events.
-Management of social media for international page.
-Assist nine market vice presidents internationally.
-Audio editing of podcasts recorded between Chief Global Sales Officers and Presenter leaders.
-Utilization of Expensify for expense reports.

Executive Assistant To Chief Global Sales Officer

Executive Assistant to Chief Global Sales Officer

-Publish news, previews, reviews and videos across a wide-variety of topics on the Griptiongear.com 
-Travel to locations to write reviews from firsthand experience
-Proofread and reviewed all print and electronic content for correct grammar and adherence to house style


-Publish online articles on upcoming events in live entertainment and music locally in Salt Lake City and extreme sports nationally.

Freelance Writer - Live Entertainment/Music and Extreme Sports

-Assist Director of Medical Laboratory Sciences and faculty members  
-Plan travel arrangements for executives and staff
-Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
-Design electronic file systems and maintained electronic and paper files
-Write reports and correspondence from dictation and handwritten notes
-Supply building access to staff and students
-Make copies, sent faxes and handle incoming and outgoing correspondence
-Organize files, developed spreadsheets, faxed reports and scanned documents
-Organize and create folders for interested undergraduate and graduate students for the Medical Laboratory Sciences program
-Purchase and maintain invoices for purchases
-Updates on curriculum vitae for faculty members and maintain in University Mission Based Management system
-Type meeting minutes
-Organize catering for certain meetings and retreat

Administrative Assistant

-Provide information on climbing events, climbing routes, outdoor gear, locations of outdoor recreation, gear reviews, highlights of outdoor athletes.

National Climbing and Salt Lake City Outdoor Gear Examiner

-Outdoor gear reviews and articles
-National articles on climbing events, news, gear, athletes, locations of climbs, rock climbing reviews
-Up-to-date news on extreme/action sports and outdoor recreation and adventure
-Reports on events and outdoor tradeshows

National Outdoor Adventure & Recreation/National Action Sports Examiner

-Assisted Director of Anatomic Pathology and Anatomic Pathology Faculty staff
-Purchasing with purchasing card and data entry of transactions into University Management System
-Travel coordination for faculty/staff members
-Reimbursement processing with accounts payable
-Record keeping of financial management reports for Pathology
-Maintain daily calendars for faculty members
-Web site updates on profiles and information on Department of Anatomic Pathology
-Organize applications for Surgical Pathology and GI Fellowship Programs
-Coordinate interviews, itinerary and travel for qualified applicants
-Organization of hiring process, contracts, and necessary paperwork for oncoming Surgical Pathology and GI Fellows
-Coverage for Resident Coordinator
-Transcriptionist and Front Desk coverage
-Created and distributed sign-out schedule for Anatomic Pathology
-Assisted in changes on faculty curriculum vitae as well as in the University Mission Based Management system
-Chased missing invoices and unmatched transactions for accounting purposes
-Arranged meetings and kept track of meeting minutes

Surgical Pathology/GI Pathology Fellowship Coordinator and Administrative Assistant

-Assisted CEO, two Co-Owners, and the National Sales Director
-Booked travel/accommodations for CEO, Co-Owners and National Sales Director as well as any outsourcing business individuals
-Maintained a monthly expense sheet for travel expenses
-Submitted expense sheets and kept record of expenses for each individual
-Created and provided travel itineraries
-Created the 90-day/6-month/Annual Review form for the company
-Created and edited PowerPoint presentations submitted from Agents in the field
-Traveled to different events to assist in the planning, set-up and award presentations
-Assisted clients/agents with issues or concerns
-Maintained daily schedules for four individuals
-Created and revised PowerPoint presentations
-Created/assisted with letters, forms, PDF, revision of applications and guidelines for the company
-Created agendas for specific meetings and events
-Assisted in the creation of a bi-weekly newsletter for agents
-Assisted with any Human Resource related issues
-Contacted leaders in the field on a weekly basis for any needs or concerns
-Point of contact for organizing communication between Corporate Office and outside sources to set up a new country for distributing our product

Executive Administrative Supervisor/Assistant/Travel Coordinator

-Progressed within the department from Administrative Assistant to Administrative Coordinator and then the manager of administration and purchasing
-Created projects, administered the Material Safety Data Sheet program, and daily task lists for each employee
-Scheduled traveling/accommodation arrangements for the Resort Maintenance Manager as well as the Fleet Maintenance Manager and staff for training
-Planned luncheons, gatherings, and staff meetings for maintenance staff and managers
-Processed check requests and payroll as well as kept track of ledgers for the budgets for four different maintenance departments
-Assisted in annual budget development
-Maintained all computer input, parts book, and accounts billing charges
-Direct a staff of three employees in purchasing, expediting and administration
-Hired, trained, and evaluated employees
-Cultivated and maintained excellent working rapport with vendors and product representatives
-Provided purchasing or needed parts and supplies
-Acquired and researched pricing for parts
-Operated and maintained multiple parts rooms, inventories, and warehouse contents
-Accurate record keeping of all incoming and outgoing parts, good, materials, and equipment
-Manage petty cash and slush fund boxes
-Created and maintained a high level of customer service throughout the resort
-Responsible for fuel system; managing fuel deliveries and monthly reconciliation of usage
-Actively participated in staff and organizational meetings, offering constructive input and feedback as well as note-taking
-Transcribed notes from tape recorder and typed correspondence (letters, memos, etc.)
-Created PowerPoint presentations for staff to train on specific programs

Resort Maintenance Administrative/Purchasing Manager

Erica Jessop is a Freelance Writer at Grit&Gear Online in Sandy, Utah. View their experience, skills and work history on Malakye — the professional network…

Erica Jessop — Freelance Writer at Grit&Gear Online

Erica Jessop

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