Eric Gomez

ASSISTANT STORE MANAGER

2019 – 2021

VANS SKATEPARK ORANGE 07/2021- PRESENT

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Reviewed sales and gross profit reports to determine options for increasing market growth.

• Conducted weekly TLM to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.

ASSISTANT STOCKROOM MANAGER

2017 – 2019

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. ASSISTANT STOCKROOM MANAGER, VANS; TEMECULA, CA -05/2017-04/2019

• Scanned and entered new inventory, updated numbers and investigated variances.

• Handled day-to-day shipping and receiving overseeing more than 50 packages per day.

• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

• Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.

• Created and enforced detailed organization processes to increase quality service standards.

STOCK SUPERVISOR

2014 – 2017

Strengthened inventory processes to balance supply needs with budget and space limitations.

• Handled day-to-day shipping and receiving overseeing more than 40 packages per day.

• Made sure MOS procedures where done properly.

SALES ASSOCIATE

2012 – 2014

• Engaged with customers to effectively build rapport and lasting relationships.

• Educated customers on promotions to enhance sales.

• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

BACHELOR OF SCIENCE IN BUSINESS MARKETING

2012

BACHELOR OF SCIENCE IN BUSINESS MARKETING