Supervised all personnel and operations during normal/peak hours while effectively providing leadership and service to all patients, employees, and vendors alike. Endorsed product knowledge ensuing that all personnel were properly trained and elevated to quality brand standards. Authorized merchant orders and deliveries, sustained business relations with current and new brands, while ensuring that business profits were met at a daily basis while overseeing overhead expenses.

Delivers superior customer service & effectively communicates with vendors, customers & co-workers. Responsible for branch meeting expectations while building new business & sustaining current relationships while mentoring other manager trainees/interns about practiced business acumen, sales, marketing, customer service, finance & operations. Understands rental vehicle process, risk management, and accounting.

Built relations with brand representatives district/regional wide. Supported and educated product knowledge amongst cast members. Mentored and elevated team members to advance into desired roles. Extensive knowledge of visual/operational standards backstage/onstage, ensuring that the business is operating & corporate ready at all times. Organized brand events in store to support & promote the hottest & latest trends, product, innovations & sales. Educated clients and staff on new beauty products and techniques.

Supervised upscale gameplay amongst high roller and regular clients alike. Extensive knowledge of card gameplay by California Standards. Issued, managed, and controlled payment/exchange to clientele, while also providing client- service. Delivered quality assistance & third-party security to dealer and players.

Offered superior service to clientele in upscale enviornment primarily on stage & register. Facliltated set up/break down of all warehouse sales at LA Convention Center. Pursued sales quoatas while gaining fashion knowledge of new and past season trends.

Provided quality service to customers of all age ranges and assisted international and foreign speaking clientele. Received shipment and restocked all new items on the floor, and worked inventory. Maintained the store in a flawless condition which was rewarded with the valued employee of the month. Achieved sales and membership sign-ups while being knowledgeable about upcoming video games and entertainment systems.