-Process all online returns and warranties for Volcom Website -Respond to all incoming emails regarding customer questions, concerns, product knowledge. -Sponsorship requests -Shopify, Magento, Full Circle knowledge.

-Suggests products, pieces, outfitting tips, or styling ideas based on the customer’s personal style and interests. Aware of trends and selling well throughout the store, shares that knowledge with the customer while being well-informed on events and special offers in-store and online, providing customers with a seamless shopping experience. -Create an environment that is visually enticing and appealing to customers to increase profitability and maximize sales through product placement. -Worked in conjunction with the department manager, sharing ideas with the team and actively participating in daily meetings, store projects and brand focuses.