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Director of Merchandise

Top Management

-Skilled Retail Operations and Sales professional with 10 years of experience in management positions
- Generated an addition 30% revenue year to date for the Charlotte Knights in 2019 season
- Created over $2 million in revenue in one selling season while working with Mountain 2 Sea
- Demonstrates a high level of commitment, motivation, and team-oriented mindset
- Proficient with Microsoft Office, Photoshop, Highrise, Asana, Lightspeed, Retail Pro POS, and other retail-focused software


Fly Fishing Guide

- Oversee the Knights retail and e-commerce operation at BB&T Ballpark in downtown Charlotte
- Design and rearrange the store weekly to keep inventory looking fresh
- Manage and motivate a quality part time staff, seasonal associates and game day staff
- Develop new buying strategies while staying up to date on industry trends
- Implant new marketing and promotional ideas to guarantee company growth
- Require superior customer service throughout all retail outlets
- Process and create financial and inventory reports to present to ownership
- Locate new point of sale opportunities around the city

Mountain 2 Sea Marketing	August 2018 - January 2019
Territory Sales Manager
- Utilized all available resources to convert prospects into active clients
- Managed existing accounts and provide excellent customer service between retailers and brands
- Collaborated with the management team to improve marketing materials and expands the company's presence in the Southeastern territory
- Represented brands such as Mountain Khaki, Buff, Marmot, Exofficio, Stanley, Gregory, and Eagle Creek
- Attended outdoor industry trade shows to accumulate new leads and make productive contacts with existing clients
- Stayed on top of industry trends to identify potential opportunities for company growth

Territory Sales Manager

- Develop business and marketing plans for the new Charlotte store location
- Build relationships with brand vendors and club teams to ensure business stability
- Extensive work with Lightspeed POS and Microsoft Office
- Manage all marketing aspects including social media, grassroots, and traditional advertising
- Acquire youth soccer club accounts to generate additional sales revenues for the company
- Oversee complete day-to-day store operations
- Hire, train, and manage all staff

Retail Operations Manager

Sales Lead

- Assisted and supported Director of Merchandise in execution of retail strategies involving event sales, operations, customer service, and inventory management
- Implemented merchandise presentations, space allotment, and point-of-purchase information for each merchandise channel
- Forecasted and implemented buying strategies based on past and current season analytics
- Created positive business partnerships and identified new sources of supply when needed
- Marketed and sold merchandise at select team and sponsor-related events
- Extensive work with Retail Pro and Microsoft Office
- Maintained qualified temporary and part-time staff by recruiting, selecting, and training staff
- Assisted in forecasting sound operational and financial plans associated with retail merchandise strategies
- Teamed up with Fanatics in creating a successful e-commerce, drop-ship program, and fulfilling orders
- Oversaw the merchandise operations of international matches and special events in addition to D.C. United

Merchandising Manager

Assistant Store Manager

Inside Sales Representative

Elijah Saint Blancard is a Director of Merchandise at Madison River Outfitter in Charlotte, NC.

Elijah Saint Blancard

Elijah Saint Blancard

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