diana short

Executive Administrative Assistant II · Hp, Inc.

Escondido, CA

In My Own Words

Accomplished business professional with experience in overseeing and leading teams and personnel to drive revenue and gain market share for organizations. Proven background in personal management, strategic planning, customer service, and business development. Adept at connecting with individuals in organizations to improve business outcomes. Exceptional communication, interpersonal, and leadership skills. Proficient in Microsoft Office Products, Workday, and Adobe Creative Suite. Core Competencies include:

Work Experience

Executive Administrative Assistant II

Hp, Inc.

2016 – 2020

• Corporate Communication • Executive Support • Relationship & Team Building • New Employee Onboarding • Purchasing & Reconciliation • Instructional Development & Implementation • Cross-Functional Collaboration • Event Planning & Hospitality • Calendar & Long Term Planning Delivered comprehensive administrative and executive support to 3D Printing and Digital Manufacturing team • Supported three directors and approximately 45 individual contributors in our lab, freeing them up to do pressing scientific work • Completed daily activities for executives, including arranging travel, coordinating meetings, managing calendars, and scheduling events. • Created quarterly newsletter to build team and inform and encourage engineers. • I-9 processing for new employees and member of San Diego Onboarding team.

Director, Client and Partner Implementation

Edmin, Inc

2011 – 2015

Served as Director tasked with caring for school personnel and training teachers and staff on software • Worked with a small team to create in-person and virtual trainings, videos, and articles for the website • Created other P.R. artifacts to improve internal process, adoption, and implementation of our Assessment and Reporting Software. • Supported individuals in utilizing the software and integrating the information from the district's LMS (Learning Management Software) with our data systems. • Established and maintained an open source CRM called vTiger that saved the company a great deal of money instead of paying for individual Salesforce licenses.

Inside Sales Manager

TeachTown

2010 – 2011

Oversaw and led a team of five inside sales professionals and three support staff • Managed an assigned territory while performing management. • Conducted sales via phone and provided webinars and pilots with interested school districts.

Senior Sales and Inside Sales Manager

Headsprout

2003 – 2010

Managed sales in California, Louisiana, Tennessee, and Oklahoma • Regularly met 150% of annual goal. • Coordinated all RFPs, contract negotiations, exhibiting/presenting at conferences, managing federal funding information to find opportunities, and mentoring inside sales team regarding mastering both complex and consultative sales. • Managed over 200 accounts with the highest renewal rate in the company. • Managed and maintained the Salesforce Account for all users. • Led a team of 8 inside sales professionals, hiring/ and firing, prospecting and call management, presentation training and development, revenue and forecast management. • Led company product training, Salesforce training, and sales cycle training. • Reported to senior management on weekly basis regarding forecast and revenue, distinct sales campaigns, and travel calendar. • Worked with the VP of Sales to coordinate national sales territory assignments. • Concurrently managed team and met personal revenue quotas every year.