Tech

Analyst-Financial Operations-Credit/Collections

Logistics, Shipping & Operations

•	Currently working at a small produce importer where I am the middleman between sales and accounting
•	I am responsible for gaining new clients and winning business while processing the whole teams order along with my own
•	Cold call potential customers
•	Build and maintain customer relationships
•	Contact carriers and organize freight (LOGISTICS)
•	Process rejections and set up freight for rejected product
•	Perform quality control by inspecting product that will be sold to customers
•	Work with buyers and suppliers to receive and deliver product and set up ads and bulk purchases
•	Manage and keep track of a large inventory


Sales / Sales Support

• Post and reconcile daily receipts for cash/lockbox, credit card, and ACH/EFT transactions, including
foreign accounts
• Work closely with Sales and Support as needed to resolve customer disputes and billing issues
• Manage accounting case queue in SalesForce, resolving issues and delegating cases to appropriate
account representative
• Maintain an accurate record of collection and dispute resolution efforts
• Pull daily reports to find and correct variances
• Manage the A/R and billing inbox, assisting customers, vendors, and internal employees with any
issues, billing inquiries or general account/billing information needed
• Work closely with the Accounts Receivable Manager, providing detailed information on all
circumstances where the Company's assets are at risk or when there was a dispute where special
collection efforts are required

•	Worked in the Accounts Payable department where I was responsible for processing invoices, paying invoices, performing travel and expenses audits as well as working with the marketing team to follow up leads and help set meetings for new business development
•	Full cycle A/P 
•	Processed A/P check runs
•	Maintained healthy vendor account relationships
•	T&E - Audited and reimbursed all employee expense reports
•	Verified the work completed on work orders and reconciled to vendor invoices
•	Balance Subledger transactions to the General Ledger
•	Handled large checks, accounts, customer/employee credit card information and other sensitive information
•	Conversed with customers and vendors regarding large financial transactions
•	Provided strong customer service, even in difficult situations
•	Handled stress and multi-tasking of financial projects
•	Prepared delinquent accounts for outside collections for A/R team 


Accounts Payable Admin

•	Performed administrative work for an independent CPA and Tax Attorney
•	Reconcile credit card receipts to bank statements
•	Process expense reports within company policy
•	Enter accounts payable invoices for payment
•	Enter expenses for QuickBooks clients
•	Maintain all accounting files


Accounting Associate

•	Provided strong customer service in a high stress environment
•	Up sold customer offerings to provide the best customer experience and optimize company revenue
•	Demonstrated key elements of fine dining service to restaurant guests, including etiquette, attire, decision-making, knowledge of menu items
•	Balanced credit card sales and cash to sales receipts
•	Handled large sums of cash, and customer credit card information
•	Provided full bar service and demonstrated knowledge of bar protocol, including ABC codes and applicable state laws
•	Responsible for restaurant closing activities: Closing out patrons, locking doors, setting alarms, etc
•	Trained on management responsibilities
•	Trained new hires



Bartender

•	Provided strong customer service in a fast paced environment  
•	Balanced credit card sales and cash to sales receipts 
•	Handled large sums of cash, and customer credit card information
•	Demonstrated key elements of fine dining service to restaurant guests, including etiquette, attire, decision-making, knowledge of menu items 
•	Provided full bar service and demonstrated knowledge of mixology and bar protocol, including ABC codes and applicable state laws 
•	Responsible for restaurant closing activities: Closing out patrons, locking doors, setting alarms, etc 
•	Trained new hires 


Bartender / Server

David Moore is an Analyst-Financial Operations-Credit/Collections at Bengard Marketing in Newport Beach, CA.

David Moore

David Moore

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