David Guerrero
Operations Manager · WODshop
Riverside, CA
In My Own Words
- Driven, engaging, and dynamic team playing professional possessing 4+ years experience in developing, managing, and streamlining effective operations practices while adding value and providing idealistic leadership qualities in a fast paced environment and results motivated atmosphere.
Work Experience
Operations Manager
WODshop2015 – 2016
Increased warehouse efficiency by 50% through boosting batch capacity and order accuracy while minimizing return/exchange rate with implementing new software for, and all processes involved in, order fulfillment (processing, picking, label generating, packing) and improved inventory accuracy by developing an improved index system including warehouse location mapping and sku description rules while being trained and tested in safety procedures in order to meet industry regulations while maintaining clear and effective communication with suppliers to ensure product arrival schedules are upheld to minimize negative effects
Heightened overall customer service experience satisfaction through training employees to maximize logistical systems quantity & arrival quality while minimizing overhead and shipping costs with accurate international shipping document preparation and customs invoicing ensuring transaction shipment and multiplying loss prevention with developed & implemented fraudu
Retail Sales Associate
Walter's FIAT & Alfa Romeo2014 – 2015
Gained average gross earnings of approx. $95k+ quarterly through trained personal interaction tactics and strong customer service skills with effectiveness in presenting varied products and effectively communicating their benefits as a certified specialist showing expertise in product knowledge with top 5% in satisfaction ratings which resulted in greatly increasing overall sales figures and profit mediums
Retail Sales Associate
Honda Cars of Corona2013 – 2014
Gained average gross earnings of approx. $95k+ quarterly through trained personal interaction tactics and strong customer service skills with effectiveness in presenting varied products and effectively communicating their benefits as a certified specialist showing expertise in product knowledge with top 5% in satisfaction ratings which resulted in greatly increasing overall sales figures and profit mediums
Operations Associate
Jenson USA2012 – 2012
Assisted with increasing outbound order fulfillment by: conducting inventory audits and location consolidation, exceeded order picking and packing requirements, assembled/repaired bicycles for customer orders, process and inventoried shipments safely using dolly and hand pallet jacks within safety regulations
Operations Intern
ZooShoo2011 – 2012
Collaborated with UPS Services to plan and implement warehouse floor plan and fulfillment processes to increase overall efficiency by 25% in order processing by overseeing all day-to-day operations and designating tasks for 10+ employees/interns and training incoming interns & staff on safety regulations Outlined and implemented packing station layout increasing productivity by 30% and expanding order allocation capabilities resulting in greater packing quantities per employee which heightened customer satisfaction arising from upholding order fulfillment accuracy while largely minimizing exchange rates
Head Lifeguard/Assistant Manager
Green River HOA2005 – 2010
Managed/Trained team of lifeguards on proper execution of safety procedures & enforced all guidelines and safety regulations of the Mgmt for the pool/clubhouse for highest overall community resident satisfaction
Education
BS in Business Administration
California Polytechnic University2006 – 2012
BS in Business Administration
