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Craig Goebel

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Catalyst of Creative Collaboration | Human-Centered Design Doer
United States | US

Skills

  • AI Prompting
  • Advertising
  • Marketing
  • Design Leadership
  • Adobe XD
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Interests

Photography
Snowboarding
Product Design
UX Design
Artificial Intelligence
Splitboarding
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Industries

Creative Agencies
Outdoor
Tech
Health & Fitness
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In my own words

Craig

<p>I thrive at the intersection of design, research, and analytics – where customer experience meets business outcomes.

</p><p><br></p><p>I am driven by my passion for delivering exceptional customer experiences and achieving outstanding business results. Throughout my career, I have successfully led large-scale projects, including the design and optimization of Intuit’s flagship product site, TurboTax.com. My hands-on creative design experience, combined with cross-functional team leadership, allows me to translate innovative ideas into efficient, productive, and profitable outcomes for any organization. I am dedicated to developing strategic design solutions that enhance user experience and drive business growth. </p><p><br></p><p>With a proven track record at companies like Intuit and SAIC, where I managed the intranet interface design for over 40,000 employees and earned top industry recognition, I am well-positioned to be a catalyst for positive change. My volunteer work with the REVERT Foundation reflects my dedication to mentoring and positively impacting youth, further demonstrating my commitment to excellence in all areas of life. </p><p><br></p><p>As a promoter of positivity, catalyst of creativity, and a genuine fun farmer... I like to make stuff happen and get things done.</p>

Trajectory

Oct 2015 — Now
Board Member / Volunteer · REVERT FOUNDATION INC
We are passionate about making a meaningful impact on the lives of youth, especially those who come from households where snowboarding and other sideways sports may not be an option due to financial challenges or the uncertainty of a consistent family structure. The REVERT Foundation is built on the fundamental belief that encouraging and inspiring youth through authentic mountain and outdoor mentoring experiences will contribute positively in lives of the youth we serve. Read more: http://revertfoundation.org/our-mission/
Oct 2012 — Now
Founder / Principal Designer · High Camp Design
As the Principal Designer and Founder of High Camp Design, I lead clients through the entire design process, from ideation to execution, using design thinking to achieve impactful results. I have collaborated with a diverse range of clients, including 6yrs with the QuickBooks Brand & Marketing team and 5yrs with the HP.com UX team. My role involves developing strategies, creating user-centered designs, and ensuring that each project aligns with and often exceeds the client’s business goals.
Jul 2023 — Aug 2024
Visual Design · Tangible
At Tangible, I was responsible for developing and managing a component library for Intel's public-facing software web pages, which significantly improved the design team's efficiency. I led the web design for Intel’s new software brand, Tiber, from concept to launch, ensuring clear communication and coordination across teams. Additionally, I managed brand guidelines for multiple collateral pieces, maintaining creative consistency, and delivered successful social media campaigns for clients like Intuit QuickBooks and Intel.
Sep 2020 — Jul 2023
Lead UX/Product Designer · Mindbody
As Lead Product Designer at Mindbody + ClassPass, I spearheaded the design of a new mobile product, leading it from initial concept to full visual design in a new market space. I created full concept experiences for the future vision of the core business product and led the design of new features across various business and consumer products. Additionally, I mentored the team’s first design intern and co-led the creation and management of a design system that streamlined the design process.
Aug 2010 — Sep 2012
Staff Experience Designer · Intuit
In my role as Staff Experience Designer at Intuit, I led the design of the flagship product site, TurboTax.com, which continues to generate hundreds of millions of dollars annually. I developed and integrated design strategies that significantly increased business revenue and drove the creation of the first-ever mobile-specific experience for TurboTax.com. My responsibilities also included recruiting and managing a high-performing design team and collaborating cross-functionally to develop data-driven business strategies.
Jan 2006 — Aug 2010
Sr. UX Designer · Intuit
As a Senior UX Designer at Intuit, I designed a new customer experience for the TurboTax Advantage program, resulting in a 41% reduction in customer calls. I collaborated with research, usability, and analytics teams to create multi-million dollar winning strategies through creative A/B testing. Additionally, I developed user studies that contributed to a Top 10 Best Web Support Site Award in 2008 and designed a new web application utilized daily by thousands of customer support agents.
Jun 2000 — Jan 2006
Design Manager · SAIC
As Design Manager at SAIC, I was directly responsible for the overall intranet interface design supporting over 40,000 employees, leading to the intranet being recognized as a Top 10 Intranet by Nielsen Norman Group. I managed a small team of designers and established site-wide standards for consistency in user experience, including navigation, look and feel, and user interface design. My work included creating standard layout templates and developing unique brand logos and color sets for internal groups.
Jul 1998 — Jun 2000
UX Designer · SAIC
In my role as a UX Designer at SAIC, I oversaw public website design and production, implementing interface styles, layouts, and site architecture. I developed and provided ongoing layout design changes and templates for more than 20 internal websites, ensuring consistency and usability across the organization’s digital presence.

Activity

Education history

Arizona State University logo

Arizona State University

Industrial Design

Sierra College logo

Sierra College

Connections

Tyler Miller profile background
Tyler Miller profile photo

Tyler Miller

Creative
Arc'teryx Equipment

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