Courtney Linnborn

- Provided superior and welcoming guest service to create optimal dining experience - Increased and shared drink knowledge to provide craft beer, wine and cocktail suggestions

- Create and coordinate outreach events focusing on breast cancer prevention and a healthy, active lifestyle using surf, skate, and snow as our platform - Create stimulating digital assets/deliverables regarding B4BC events, fundraisers and news, ensuring timely delivery to partners - Manage B4BC brand and voice on social media platforms by creating inspiring, empowering content focused on a healthy, active lifestyle - Work closely with Executive Director and Marketing and Outreach Manager to develop various events and fundraisers

- Deliver quick, friendly and exceptional service, ensuring all restaurant guests have optimum dining experience - Maintain bar and prepare specialty drinks for restaurant and bar patrons - Familiarize self with menu throughout changes and daily specials in order to confidently suggest meals as well as meal pairings

- Analyze and report all marketing research data findings for Vans Warped Tour 2016 - Manage Warped Reporters program - select, coordinate, and direct all volunteers and VIPs - Built social media outreach program tremendously increasing project visibility - Determine current fashion trends throughout varying regions

- Lead Sales Associate specializing in snowboard technology, product knowledge, and customer relations at Tahoe's premier snowboard shop - Oversight of all daily operations, budgets, and sales - Member of visual merchandising team, assisting stores in Heavenly region to maximize sales through varying floor layouts - Underwent intensive training to gain deep understanding of all snowboard technology, boot sizing, etc. - Instructed sales associates in gaining snowboard technology knowledge

- Create memorable and extraordinary experiences for all customers at Zephyr Cove - Cross train to all areas of marina operations including beach, office, and dock - Assist in administrative responsibilities in-office

- Manage 50+ merchandising agents (each agent territory comprised of 10-40 stores) representing Oakley products for national accounts - Provide in store assistance and ongoing training support for agents as well as operations oversight - Host Video conferences periodically to check-in with agents and uptain employee morale and enthusiasm - Responsible for Agent store report to include inventory, employee product knowledge base, customer service, and merchandising - Daily communication between ThirdChannel agents and Oakley Field Marketing Representatives - Coordinate all logistical operations for special project execution specific to each business account - Work with the Recruiting team to initiate new agent training, and map store list territories - Provide continuous support and follow up for agents in the field - Coordinate the planning, scheduling and execution of all special projects meeting required client specifications - Build relationships with store managers and empl

- Represent and promote Oakley's brand, lifestyle, and products - Visited national accounts including Dicks Sporting Goods, Zumiez, The Sports Authority, etc. to visual merchandise and optimize in-store product displays in order to generate sales - Create relationships with store employees and managers to build connection between accounts - Execute special projects and merchandising plans

- Assist customers throughout shopping experience by directing towards latest styles, offer insight and information on surfing, snowboarding, and skate products - Processed payments by totaling purchases; processing checks, cash, and store or other credit cards - Build relationships with guests while providing outstanding customer service and build customer confidence in order to increase sales - Repeat winner of various sales contests

- Planned recreational events at the Pierce College campus for all students, including ski/snowboard trips, ping pong tournaments, quarter kick-off events, etc. - Analyzed and reported on various events throughout Student Programs - Managed the budget pertaining to the recreational events in the Student Programs Department - Member of multiple committees, including chair of Services & Activities budget for Puyallup Campus - Attended conferences across the west coast, including National Association for Campus Activities