Cody Roberts

• Inside Sales • Quoted projects up to $2 million for piping supply firm including, rental equipment, potable piping product, and rigging • Invoicing, and collecting • Maintained business relations with customers, while also developing new business relationships with potential new customers • Prepared purchase documents, invoicing and tracking various spreadsheets • Assisted inventory management • Conducted with both cold calling and collections as needed.

• Provided extensive personal customer service in a fast-paced work environment (100 customers per week) • Coordinated customer satisfaction in a timely-fashion • Received 3 merit awards for meeting customer service goals • Successfully balanced competing responsibilities (school and work for 2 years)

• Handled 50 calls per day for customer support including business-to-business • Responsible for $60,000 inventory of traffic products • Handled payroll records for 12 company service workers

• Revenue of company: $60 million annually • Dispatched 20-30 crane services to multiple locations per day • Handled payroll records for 22 crane operators