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Sales Operations Leader

Logistics, Shipping & Operations

Highly analytical and detail-oriented accounting professional with over 5 years of experience in accounts receivable,
accounts payable, general ledger accounting and revenue recognition. Team oriented individual who works well under
pressure and is successful in meeting deadlines in a fast paced environment. Seeking a position that allows me to utilize
my accounting knowledge and deepens my analytical skills.

Operations Analyst

Input financial data and produce reports using Full Circle and Shopify
Produce monthly sales forecast and ad hoc reports using Microsoft Excel and Tableau
Gather, organize and analyze data, resolve discrepancies and model information
Oversee Accounts Receivable departmental accounting activities
Reconcile account information and reported figures in general ledger by comparing to bank account statement each month
Post high volume of monthly payments, perform research, track misapplied payments and prepare monthly reporting

Accounting

Prepare and record complex accounting journal entries by compiling and analyzing financial data received from billing department.
Perform account analysis and investigate unusual items by using the tools and computer applications available
(Microsoft Excel, Salesforce, Wanaka and Google Docs).
Review variance analysis over the P&L statement for Professional Services and Hardware revenue including
research of root causes for trend changes.
Review and track Professional Services statements of work, record revenue and ensure recognition is in compliance with company standards and US GAAP.
Effectively communicate with the Professional Services team to verify reported revenue figures and validate
completion of work (time entries, installation logs, and customer approval).
Prioritize time to ensure deadlines for month-end close and financial reporting requirements are met.
Analyze and reconcile bank statements (e.g. Master Operating, Lockbox, MCA Accounts, Credit Card Clearing and ACH Clearing).
Monitor posting of cash receipts and collaborate with the Accounts Receivable team to ensure receivables are
reconciled with bank deposits.

Accounting 

Oversaw client accounts, accounts receivable write-offs and credit requests.
Analyzed billing data from CRM and entered into Dynamics GP, generated monthly invoices.
Identified and researched billing discrepancies, made all necessary changes and processed credits to clients.
Prepared and processed daily bank deposits; coded and posted daily cash receipts.
Managed client collections and initiated security deposit refunds at end of client's lease agreement.
Reviewed and coded all invoices for payment, posted invoices to GP Dynamics, printed checks and initiated wire
transfers.
Audited and processed employee expense reports.
Maintained personal contact with site managers and managed vendor contacts on payables receivable matters.
Processed yearend 1099s.

Successfully prioritized time and responsibilities during month and quarter end close to meet strict deadlines and department goals.
Worked closely with other departments and responded to inquiries from all levels of management including SVP, VP, Managers, Supervisors, Billers and Cash Applications Team.
Performed daily and monthly reconciliations of the following systems: Control Log, Revport, SAP
Collaborated with the GL Revenue Accounting team to resolve discrepancies.
Obtained a strong understanding of the billing cycle, excelled under pressure and processed hundreds of invoices for mailing to meet monthly department goals.
Responded accurately and timely to audit requests from both internal and external auditors.
Detail oriented; viewed as the "last line of defense" in the department to review invoices before they were sent to clients.

Accounts Receivable 

Verified invoices and check requests for appropriate documentation and approval prior to payment.
Created and reviewed all customer over payment refunds and warranty cancellation refunds, utilizing SQL to import and export transactions to the ERP system.
Sorted and coded invoices to the appropriate GL; matched invoices to checks, obtained proper approval
signatures and distributed checks accordingly.
Prepared and processed electronic transfers and payments including wires and ACH obligations.
Assisted in the implementation of a paperless invoice processing system (Invoice Manager).
Responsible for downloading customer payment source files and posting payments by recording cash, checks and credit card transactions.
Investigated and resolved negligent accounts and rejected payments; resolved customer queries.

Accounts Payable

Provided administrative support to the internal and external sales team.
Ensured submitted contracts and loan applications were complete and accurate.
Completed residence, insurance and personal reference verifications.
Communicated with dealers and area managers in regards to loan application statuses.
Managed incoming calls; directing customers to the appropriate department and taking down leads for interested
dealers.
Processed dealer application packets, ensuring forms were accurate and filled completely.

Funding & Marketing

Carlee Ardis is a Sales Operations Leader at YT Industries USA Inc. in Fort Pierce, Florida.

Carlee Ardis

Carlee Ardis

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