IT • On-boarding, software installation, and adding/disabling users • Resolve Software/Hardware/server/networking problems as they relate to computers, TV’s, phones, printers, Zebra printers, barcode scanners, and RF scanners. • Configure hardware and software such as workstations, printing systems, and other computer related devices to ensure the functionality of computer applications/software within instructional and non-instructional areas. • Create, test, manage, and troubleshoot software and application configurations. • Create scripts for installation packages. • Review technology purchase requests with requestor(s) to assist in identifying appropriate computer solutions. • Recommend rules and procedures for the proper use of equipment. • Software troubleshooting and application configuration problems to resolve issues faced by end users. • Assist staff with operational problems pertaining to system or software capabilities. • Create, modified, and maintained user account access. • Install network station cables. • Assist in the diagnosis of communications failures and recommends appropriate remedial action. • Develop and wrote technical documentation. • Conduct inventory of software and hardware • Conduct in-service training for staff to provide instruction on the use of various applications and microcomputer packages. • Perform related duties as assigned. Facilities • Obtain company contracts, licenses, permits • Budget balancing for all 3 offices. (Supplies, Snacks, Décor) • Order and replenish office supplies, snacks, equipment. • Events Organization, sourcing, and setup. • Security (fobs, access cards, parking permits, keys) SB, NYC, LA) • Building Maintenance (hire contractors handymen, plant people, etc.) • Supervise receptionists (NYC, SB, and LA) • Administration office management • On-boarding: Educate on security system, and how to use key’s, Fobs, etc.

• Brand Development - brand concept, visualization, target market research, inspirational art boards, design ideas, product placement. • Product Design - Packaging, containers, and labels. • Product Development – Formulation and Ingredients. • E-commerce - Web site creation, design and updates. • Graphic Design – Logos, labels, promotional media, artwork design, catalogs, posters, letterhead, stamps. • Social Media - Content production, media.

The following is a list of accounts I have attributed to: • Simpler Horizons • Denim Civilization • Moreno Green • Royal Palms Motel • Good Familiars • Good Enough Gallery • Gamme Hawat • Roula Karam • Dartois. • Fattoush • Seeders of Lebanon • Callixto, • Useless Creeps

• Marketing Communication – concept creation, marketing copyright materials, high impact communication for company promotions. • Graphic Design – Icons, brochures, fact sheets reference sheets, spreadsheets, and photo editing. • Marketing Collaboration - routine communications with sales reps and attorneys.

Met sales goals of $10 million and overall quality of service in the Cargo Insurance Industry. Conducted sales and marketing calls to book meetings with potential clients, distributed leads to all sales employees and supervised claims analysts to make sure that claims are investigated accordingly and in a timely manner. Accomplishment: increased profits by $35 million. www.isabvi.com