Marketing Concierge

Customer Service & Support

Experienced, customer service and business professional, with over 30 years in hospitality, sales and marketing.  Successfully acquiring skills to effectively identify and maximize opportunities leading to increased growth, client retention and customer loyalty development.  Highly knowledgeable in diverse areas of sales and marketing utilizing creative strategies to decrease timelines and increase companies bottom line.   I am looking for an established company that holds true to both integrity and offers its employees to the chance to become an integral part of its success.

*	Provide friendly, warm welcome guests upon checking into our resort.
*	Partner with the resort staff to receive arrival sheets of guests checking in.
*	Greet, present, and incentivize guests to attend an owner update workshop.
*	Provide recommendations on local area attractions, restaurants and/or things to do.
*	Screen and qualify potential customers based on company guidelines.
*	Make sales-tour reservations and collect required deposits.
*	Attend all scheduled training sessions, department meetings.
*	Keep current on marketing information and materials, including industry trends.
*	Set and review performance goals weekly, monthly and annually.

*	Delivered food and other items in a timely manner while maintaining the highest customer service standards.
*	Accepted delivery of orders from customers through the app, prepared food or merchandise as appropriate. and ensured accuracy of all transactions before accepting payment.
*	Allowed me to spend more time with my son & daughter.
*	Allowed me to start a small business venture.

Food Courier

*	Represents the company as the face of our brand in our sales team.
*	Built rapport with potential customers to set appointments.
*	Qualified prospective customers for solar and storage solutions.
*	Scheduled appointments with customers and Field Sales Consultants.
*	Meet/exceed team and individual sales goals.


Carlsbad, CA | 480-427-1860 | broxworx@gmail.com

Solar Sales Representative

Brock Halter is a Marketing Concierge at Club Wyndham Oceanside Pier Resort in Carlsbad, CA.

Brock Halter

Brock Halter

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