Brittany Vanderhoeven
Marketing Coordinator; Account Manager · Think Research Group
Oceanside, CA
In My Own Words
With over 12 years of experience in management in the retail & fashion industry, Brittany has been able to master her skills in Customer Service, Team Development, and Strategic planning. Showing a proven history of growth for any project she takes on!
After years of management, Brittany took the chance to use her proven track record to branch into the Marketing and Event coordinating Industry. Managing accounts with clients from industries such as sports, Health & Wellness and Craft Breweries! Gaining valuable skills such as Social Media Coordination, Brand Development and Graphic Arts.
It is my goal to use my extensive background coupled with my love for the outdoor lifestyle to flourish in a career I would be passionate about!
Work Experience
Marketing Coordinator; Account Manager
Think Research Group2014 – Present
Marketing & Research firm specializing in the development of businesses Local & Online presence. -Development & Implementation of Marketing Strategies including Brand development, Online presence, promotions, events and local outreach. - Maintaining communication with clients to ensure project completion, growth, and satisfaction. -Website Design & Management, Social Media Management; Proven results of social media engagement growth of 50% first QTR. -Content Creation: Blogging, Photography & Editing, and Graphic Design.
Store Manager
Micheal Kors, Inc.2010 – 2014
Overseeing all daily & yearly aspects of this high end, high volume retail store. -Developing Strategic Goals to drive sales and traffic. Researching and analyzing market trends and business KPI's daily, weekly, monthly, and yearly to ensure goals are met and exceeded. -Fostering an environment for exceptional customer service & brand loyalty via client relationships building. - Utilizing Delegation, and Team Development to ensure all core aspects of the business were running at optimal capability; Talent, Operations, Sales, and Brand. - Community Outreach: Networking with local groups for clientele events including Fashion Shows and Charity Auctions -Recruiting, Training, and developing of direct reports; Having multiple reports receive promotions into due to my development. - Driving for results; Ensuring all goals are met and exceeded; Receiving awards for Sales and Audit performance in 2014.
Retail & Marketing Consultant/ Store Manager (contract postition)
Azzaria Boutique & Denim Lounge2009 – 2010
Overseeing Visuals, Events, and clientele system to increase traffic & sales. -Creating unique and creative monthly marketing strategies. Including Vendor Events, Fashion shows and press outreach. Completed a monthly event to increase brand. -Implementation of a Clientele system and local networking program to drive local presence and traffic. Increased Sales by 30% in the first QTR. -Hiring, Training, and Development of a permanent staff.
Retail & Marketing Consultant/Store Manager
Cutesy Girl, Inc.2008 – 2009
Preparing Online Shoe & Apparel company for Opening of their first location. -Development of Training, Visual & Standards Modules with the aid of Human Resource manager. -Development of Sales & Traffic Forecasting; Driving for results; Creation of a Strategic yearly trend forecast, updated weekly to reevaluate targeted goals. -Hiring, Training, and Development of Direct Reports; Promoted 3 reports to management during my employment -Buyer Communication; Worked closely with Buyers to ensure a competitive flow of merchandise.
Client Services Manager
bebe, Inc.2007 – 2008
Overseeing the Clientele System & Customer Service Retention. -Completion of Sales Forecasting for the store, individual departments, and individual employee sales. Developing a Strategic plan to meet and exceed all goals. - Growth of the local clientele base via events, fashion shows, and exceptional customer service. Ensuring healthy networking and communication with all clients to raise our KPI's and Volume. Increase productivity and sales of Clientele system increased by 20% throughout my employment.
Assistant Manager
Hot Topic, Inc.2002 – 2007
Overseeing all daily aspects of this Alternative Music and Apparel Retail store. -Hiring, Training, and Developing Direct Reports; Promoting 4 of my reports to management into multiple locations. -Exceptional Customer Service and Sales Focus; Promoted 3 times during my employment & named Employee of the month 8 times. -Visual Merchandising Coordinating & Development; Developed & Completed merchandising strategies for multiple locations across our District. Including assisting in the opening of multiple locations.
Education
Merchandise Marketing Certifciate
Palomar Community College2005 – 2007
Merchandise Marketing Certifciate
Interests
Industries
Activity
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