Brianna Germond

Interviewed, hired and trained staff to improve customer retention and bolster sales. Resolved escalated customer complaints to maximize satisfaction and loyalty. Implemented special events to boost customer numbers and profits. Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.

Promoted business on social media platforms to maximize brand identity and generate revenue. Kept records for production, inventory, income and expenses. Monitored industry trends and attended trade shows to select and items for resale in stores. Resolved issues quickly through meticulous research and quick decision making.

Organized personal and professional calendars, including reminders for upcoming meetings and events. Prioritized timeline-driven items to complete projects promptly and within budget. Typed documents, updated websites and compiled information for meetings. Conducted extensive online and phone research. Attended business meetings and took meeting minutes. Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations. Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.

Volunteer Raised over $2,000 USD in local community, bringing missionary group to Tijuana to build a house Experience for family in need. Volunteered time to elderly in need of home care for 3 years