BRIAN K HIGGS — Freelance Host RV Owner at OUTDOORSY
Work experience
OUTDOORSY
Freelance Host RV Owner | 06/2020 - Current
Successfully operate and manage an RV rental business on the Outdoorsy.com platform. Provide exceptional customer service to renters, ensuring a positive and memorable experience.
Curated
Remote Cycling Expert Online Sales | 05/2022 - 06/2023
Demonstrated expertise as a remote bicycle cycling expert, providing personalized recommendations and advice to customers. Utilized strong product knowledge and understanding of customer needs to drive online sales.
PINNACLE GROUP, INC
Manufacturing Supply Chain Operations Consultant | 12/2021 - 01/2023
Provided invaluable expertise as a strategic supply chain operations global trainer, supporting a large plastics and aluminum manufacturing company across 25+ international facilities.
UnitedHealth Group with Vivify Health Division
Business Analyst - Sourcing & Purchasing Supply Chain OperationsBusiness Analyst - Sourcing & Purchasing Supply Chain Operations | 09/2019 - 10/2021
Assumed a leadership role during the transition phase when UnitedHealth Group acquired Vivify Health, spearheading the supply chain and vendor relations integration process. Collaborated closely with the development team to establish a streamlined API for direct device ordering from the manufacturer to the end consumer.
Vivify Health
LOGISTICS SUPPLY CHAIN SPECIALIST | 01/2018 - 09/2019
Successfully led inventory control for an extensive range of 75,000+ items, including product accessories, while delivering comprehensive shrinkage reports to the COO and CEO on a monthly basis. Oversaw device sourcing to ensure regulatory compliance and adherence to trade standards. Traveled to 3PL locations to inspect operations and maintain HIPAA compliance.
Datascan
OPERATIONS & WAREHOUSE MANAGER | 08/2006 - 12/2017
Led and directed supply chain development initiatives for the in-house Warehouse Management System (WMS), Order Processing System (Salesforce), and Enterprise Resource Planning (ERP) using Microsoft Dynamics/NAV. Oversaw shipping and receiving procedures, coordinating schedules with carriers for over 4,000 weekly shipments, while maintaining inventory control for a vast range of 100,000+ products.
Anderson’s Furniture
ACCESSORIES MANAGER/LEAD PULLER | 07/2005 - 08/2006
I was a pivotal role in managing and staging products for delivery. By implementing strategic measures, I successfully increased delivery efficiency by 25%, enabling the company to accommodate more deliveries within the same timeframe. As a trusted key holder, I meticulously inspected products before shipping to ensure the highest quality standards were met. Through my contributions, I helped streamline operations and enhance customer satisfaction by ensuring prompt and accurate deliveries.
