Summary
Activity
Work experience
Hilti
Account Manager | 09/2015 - Current
▪ Achieved $750k in sales in 2024, maintaining strong performance despite challenging market conditions in The East Bay region.
▪ Received Top Sales Awards, generating +$13M in sales within 9 years
▪ Developed and managed relationship to understand business needs of clients
▪ Secure agreements via network +150 electrical, mechanical, and elevator, interior finish contractors
▪ Developed innovative ways to drive revenue through a variety of industries
▪ Recognize unique needs of each account and recommend products and solutions
▪ Work with a team to manage high profile construction projects from $500M to $2B
▪ Collaborate with Executive, managers and purchasing teams to build client solutions for power tools, robotic stations, technical software, and construction materials
Hilti is a global leader in providing technology-leading products, systems, and services to the worldwide construction industry. Our success is driven by distinction, defying convention and powering some of the world’s most ambitious feats of engineering for our customers.
Burton Snowboards
Regional Manager | 12/2013 - 09/2015
▪ Oversaw build-out, staffing and management of 2x Flagship Stores in Bay Area, responsible for increasing their sales by 7% YoY with creative strategies
▪ Created and implement regional marketing strategies utilizing social media and event planning to drive sales, sustaining $1.5M in combined annual revenue
▪ Authored retail product training programs for North America Flagship & Outlet stores
▪ Directed all operations including payroll budgets for the fiscal year
▪ Managed team of +15 through training programs and operational procedures
Burton has fueled the growth of snowboarding worldwide through its groundbreaking product lines, its grassroots efforts to get the sport accepted at resorts and its team of top snowboarders. In 1996, Burton began growing its family of brands to include board sports equipment and apparel brands.
Burton Snowboards
Burton Technical Representative, Analog Clothing Sales Representative | 09/2010 - 10/2013
▪ Spearheaded direct sales and marketing of Analog clothing and Burton Snowboard products throughout the region, increasing sales growth +15% within 2 years
▪ Developed creative incentives between sales managers and dealers driving growth
▪ Assisted riders in portfolio creation including film and web content
▪ Established new retail outlets via aggressive yet effective research and networking
▪ Planned and executed +25 events during the winter season, directing recruiting, marketing, procurement, insurance coverage, and logistics
Games Campus / ONNET
Freelance Translation Contractor | 04/2010 - 01/2011
▪ Translated +8K entries of video game code and content from Mandarin Chinese to English the video game title Scarlet Legacy, proofreading grammar and accuracy
Examiner.com
Independent Contractor, Content Contributor | 10/2009 - 10/2010
▪ Conducted research on industry topics, authoring new content, and proofreading content, producing SEO-rich weekly pieces and social posts to increase site traffic
Eternal
Retail Manager | 09/2005 - 10/2009
▪ Directed daily store operations and implemented changes, improving store operations and driving sales whiling training and managing employees
▪ Enhanced brand perception via promo media and organized community events
Education history
University of Nevada, Reno
Non-Degree Course Work | 2003 - 2008
Southwest University for Nationalities
Chinese Language and Literature | 2005 - 2006
