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Customer Service Manager/Shipping Manager

Customer Service & Support

Outgoing, energetic, professional leader with an emphasis on warehouse and retail management seeking a long term career with an industry leading company.

 Manage a warehouse staff of 4 to 15 people, manage a team of up to 20 drivers, responsible for documentation of shipping and returns from chain stores such as Sam’s Club, Walmart, Safeway, etc. Point of contact for chain stores, daily inventory cycle counts, ensure proper procedures for daily production


Operations Supervisor

Oversee a staff of 7 warehouse workers and 3 drivers; receiving of all new product into inventory; prepare all deliveries for drivers by pulling orders and assembling machines; plan layout/flow of warehouse; coordinate with drivers while in the field to help resolve issues; provide excellent customer service for all customers picking up parts/supplies; assist in scheduling of deliveries; submitting all paperwork to corporate to be invoiced; coordinate pickups/deliveries of all e-waste and toner pick ups


Warehouse Manager

Oversee daily warehouse operations; manage a team of 25 employees; customer service; receiving and shipping of all containers; recording all weights and photos for containers going through customs; Weighmaster for all materials; loading and unloading of all materials; finalizing of settlements/paperwork for payment; implement and comply with all OSHA, DTSC, EPA, ISO, and R2 standards; supervise/coordinate e-waste collection events


excellent customer service, training and managing a team of up to 4 people, meeting and surpassing sales goals on a monthly basis, manage stores P&L statements to ensure profitability, ordering/designing of all products and framework for store, work on a daily basis with athletes and celebrities doing autograph signings both private and public 

Retail Store Manager

Benjamin Lydick is a Customer Service Manager/Shipping Manager at Flex Foam in Chandler , AZ.

Benjamin Lydick

Benjamin Lydick

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Education history

Heritage High School