Manage a wide range of responsibilities at this company that sells uniforms, customized shirts with logos and other apparel. Service clients in multiple industries, including hospitals, restaurants, universities and school districts. Prospect for new business via cold-calling, following up on referral leads, and participating in industry trade shows. Manage a portfolio of 350 customers nationwide. Assist clients with their marketing campaigns and promotions, based on their goals and budgets. Act as liaison between customers and internal departments on all operational, distribution and accounting inquiries. Selected to train new hires on sales, customer service, processes and production. Personally manage key accounts including Niagara Bottling, the Anaheim Unified School District, UCI, UCLA and Hoag Hospital. Negotiate contract terms, pricing and service commitments. Provide wholesale support and outstanding customer service. Address and resolve any escalating issues regarding merchandise. Ensure all orders are fulfilled in an accurate and timely manner.

Responsible for sales, customer service, administrative duties and daily operations at this high volume florist shop. Assisted with scheduling, based on upcoming sales, promotions, floor sets and inventory. Verified online orders and entered information into the company system. Opened and closed the store. Maintained inventory of perishable and nonperishable merchandise to maximize sales.

Sold women’s clothing and apparel. Performed inventory counts. Trained and mentored new staff.