Ashley Grady
Store Sales Administrator & Expense Analyst · Nordstrom
Mission Viejo, CAIn My Own Words
I am a hard working, creative, innovative, and an extremely organized individual with excellent communication skills.
Professionally, I truly enjoy teaching and training individuals to better the company and themselves. I had a degree in education with a minor in psychology that have helped build my vast leadership capabilities. I am a quick learner and always encourage continued growth. I have ran multiple budgets through my various experiences including children programs and retail with the largest budget falling short of $90 million dollars. I also have a wide, advanced set of computer skills including: ESSBASE, concur, Windows, Microsoft Word and Works, Microsoft Excel, Microsoft PowerPoint, Outlook Express, Web Design, andMultiple Media Applications.
Work Experience
Store Sales Administrator & Expense Analyst
Nordstrom2010 – Present
• Financial: Create, maintain and analyze store sales/budget reports ($90 million budget); reconcile all store expense reports through Concur and Oracle • Leadership: Coach, train and develop Management Team of 60 as well as Sales Team of 450 • Operations: Support store operations by acting as a resource for customers and employees • Teach: Plan and teach technology classes to leadership team • Social Media: Lead of the store’s social media outlets (Instagram & Facebook) • Marketing & Events: Coordinate store events, including meetings, rallies, customer and community events; create and maintain marketing communications for entire store; respond to customer letters on behalf of the store manager • Customer Service: Lead of customer service on behalf of the store manager (Yelp, Medallia, emails, letters, in person interaction) • Achievements: Wellness Ambassador with multiple recognitions for programs, All-Star (twice), Future Nordstrom Leader graduate, superior ranking for Ebit & Gr
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