Amy Kaldas

Amy Kaldas

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Tustin | United States

Skills

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Interests

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Industries

Creative Agencies
Fashion
Lifestyle
Health & Fitness

Work experience

Merchsource LLC logo

Merchsource LLC

B2B Operations Account Manager (eCommerce & Retail Operations) | 07/2021 - 04/2023

Primary Accounts: Target & Michaels. Secondary: Tailored Brands & Meijer's. Brands Manufactured: FAO Schwarz, Sharper Image, Discovery (kids), Hammer & Axe, and Black Series. Worked with all department to ensure client was provided all needed information to sell, setup and ship items purchased from our brands. Worked closely with Target's Retail Consulting Firm for all account needs. (Item sales, setup, providing all Retailer's .com needs, international invoices, routing, etc.) Formed strong relationships between retailers, buyers and sales team to provide best manufactures' experience with brand knowledge and management for 5 you & home good brads. Supported B2B sales with Omni-channel retail strategy. Deadlines for product assets & item setup after working with product development and management (domestic and international teams) met consistently resulting in average of 99% scorecard. Reviewed all vendor guides to ensure no chargebacks were given when sending samples, PO shipping labels, Routing within retailer deadline, and several requirements. Owned the process of sending updated Target open orders , PO revisions, programs to international team in Asia to be the lifeline between overseas production & shipping changes with Target team. Managed projects with product development team to ensure necessary items were completed via quality assurance, factory audits, needed items for SKU setup internally and vendor required. Worked with several SaaS programs and programs to reach all client and company needs with programs such as: NetSuite, GT Nexus, Extensiv, Salsify, UL-WERCsmart, SPS Commerce, and Microsoft Office 360 (Extensive Excel usage with Pivot Tables & VLOOKUP).
Mad Engine Global logo

Mad Engine Global

Account Manager (eCommerce & Retail Operations) | 12/2020 - 07/2021

Highlighted accounts: Disney Global, Fashion Nova, Belk, Belk Outlets, Forever 21, Amazon, Game Stop, Universal, Burlington Coat Factory, Tillys, Zumiez and Coca Cola. Maintain up-front presence to assist with clients during day- to day business as primary point of contact. Grew revenue through for new and existing client base. Translated customer requirements into workable features for over 85 customers, handling 150-200 orders on average. Evaluated potential risks and developed actionable timeline strategies to distribute order information for production; both import and domestic. Efficient in Full Circle, WebTech, and AMT. Orchestrated between several departments (Sales, Production, Accounting, Logistics, Licensing, Pre-production, Art, costing and warehouse) in order to execute all pieces into successful shipments. Worked amongst over 100 licenses in apparel including Disney, Marvel, and Star Wars. Crucial element in growing the Disney Global Account to $1.8 million before quarter 2 end.
Mad Engine Global logo

Mad Engine Global

Account Manager | 04/2020 - 11/2020

Processed purchase orders for high volume orders during the height of the pandemic. Worked as a hub between multiple departments to successfully execute shipments. (Logistics, warehouse, production, and accounting departments) Led account managers through training, business development, and day to day management. Optimized shipping procedures to increase shipping output from 44 pallets of finished product to 150-200 pallets of finished goods per day. Streamlined new relationships with production facilities to develop cost effective, and efficient output of product. Worked with upper management to develop company SOPs for all account manager practices. Worked with the Director of Production to develop efficiency in production practices and accountability.
SOS CoPacking Solutions logo

SOS CoPacking Solutions

Account Manager | 09/2018 - 01/2020

Account manager for over 15 companies working closely to provide full turn key solutions with extension if service in distribution, fulfillment and sourcing. Use of quickbooks daily for invoicing and purchase orders. Accounts payable/receivable. Coordinated with co packers of shipping and receiving all components for production along with execution of production once complete with all quality control and quality assurance requirements. Vetted and met with vendors, co packers, and clients to pursue further business. Coordinated inventory, kitting and fulfillment projects and scheduling directly to the warehouse. Created templates for clients for each distributor with their requirements with packing slips, labels, bills of ladings, and shipping documents. Assisted in conducting interviews for potential candidates.
Amalfi Decor logo

Amalfi Decor

eCommerce Coordinator & Office Manager | 03/2017 - 09/2018

eCommerce Related Maintain Shopify website by updating product information and inventory Oversee Inventory allocation for all Marketplaces & 3rd Party Applications. including Wayfair.com, Amazon, Skubana, Channel Advisor, Stitch Labs, Shopify Update creative on site and other marketing features. Customer service- amazon, shopify, ebay, walmart.com, houzz, jet.com, international customers. Problem solving with UPS, wrong orders, answered phones. Create & modify domestic and international orders through Ship Station and UPS. Update Social Media accounts with creative Manage social media and marketing calendars to ensure constant brand messaging. Recruiting influencers for social media, such as "The Hutch Oven, " "The Dirty Cookie, " "Brookies Cookies" and many more. Manage Affiliate Marketing Network (Pepperjam) by uploading creative and messaging deals and offers to affiliates Work with 3rd parties to manage social ads and Amazon Ads. Office Management Human resource tasks and development- working with Paychex to add new employees, maintain account, and retrieve employee documents. Open accounts with indeed.com & zip recruiter to recruit new employees. Phone screenings, scheduled in person interview with successful hires. Bake for photoshoots, stylize photoshoots, shop for shoot props. Set up and host booths and displays for desserts shows Open boxed inventory- their returned items had been sitting on the shelves taking up room. Started advertising and have successfully have sold thousands in (cash) revenue.
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