Alyson Borrego

-Develop rapport with residents, employees, entertainers, speakers, and visitors. -Maintain tight production timetables and quality standards to give audiences exceptional offerings. -Provide ongoing direction and leadership for program operations. -Orchestrate smooth and efficient program development by collaborating cross-functionally across departments. -Create standard operating procedures. -Pitch and build new programming strategies and one-off feature shows to boost audience interests and diversify offerings. -Develop, implement, and coordinate programs and weekly events for independent and assisted living residents. -Lead coordinator in developing and implementing iPad manuals for all incoming residents; lead coordinator for all spiritual wellness offerings. -Facilitate scheduled games, excursions, musical and cultural programs, and lectures. -Design and distribute flyers and newsletters. -Member of the Safety Committee Team

-Coach and train new hires. -Monitor local competitors -Handle customer questions and complaints. -Visual merchandising and store displays to maximize sales -Monitor social media and online sources for industry trends.

-Coach and train new hires. -Efficient in front of house operations, point of sale cashier and inventory control. -Direct sales and customer service experience. -Implemented new process for internet order fulfillment. -Held top sales multiple times.