• Responsible for running a fast-growing social media presence through the creation of diverse visual content. • Manage all social media user engagement metrics. • Coordinate with models and influencers to organize, style, and direct photo shoots. • Buy materials and merchandise for retail sale. • Design and produce jewelry merchandise as retail products. • Lead meetings with brand representatives for merchandise purchasing.

• Achieved and surpassed sales targets and KPIs including: average order value, unit per transaction, and conversion rate. • Established rapport with clientele in order to forge long-term, loyal customer relationships. • Assisted with visual merchandising within the store.

• Executed time management and organization skills in order to successfully accommodate both reservations and walk-in guests' needs. • Excelled in a high-pressure, fast-paced environment. • Maintained positive customer relations while simultaneously managing client escalations.